galinazukovski Posted June 28, 2013 Share Posted June 28, 2013 Hello people, I did a fresh install of the latest version of the prestashop with demo products. Each time I'm in my admin, i'm not allowed to access to the category tab. I have this error " the page is not redirect correctly ". I can half fix my issue when i active the cayegories tab by chanching ps_shop from 2 to 1 directly in MySQL. Then I can access to the category list, but i can't add any new category or a new root. What to do? How to fix it? Thank you in advance. With all respect. Galina Link to comment Share on other sites More sharing options...
BriceVanZeg Posted June 28, 2013 Share Posted June 28, 2013 Delete all, and re install it, clean , because this is not normal, on a new installation fo get this kind of error. May be you can also wait some more answers, some more expert than me. Link to comment Share on other sites More sharing options...
benjamin utterback Posted June 28, 2013 Share Posted June 28, 2013 I second BriceVanZeg's advice. As this is not normal for a fresh installation, you should delete your Database and PrestaShop files and reinstall from scratch. It's possible that files got corrupted during download or upload to your host. Link to comment Share on other sites More sharing options...
vekia Posted June 28, 2013 Share Posted June 28, 2013 @galinazukovski Make sure that you use official prestashop installation library. I've noticed that sometimes merchants trying to install prestashop with auto-installers like softaculous - and after that they have got several issues in back office. in my opinion, it's better to install shop manually. Link to comment Share on other sites More sharing options...
galinazukovski Posted June 29, 2013 Author Share Posted June 29, 2013 (edited) Dear people, I downloaded the official package from prestashop.com. It was two days ago and uploaded unzipped package via Filezilla. I indergo the installation wizard and I did nothing more. I have seen that I could not open any categories after default installation. What I did then, I removed all the maps from server and uploadede again. from MySQL I have dropped down all the tables and I went the wizard once more. Some steps from wizard were all filled in but the SQL tables were created again. I had the same result with impossibility to open the categories tab. Then from the forum I gained the information the about changing id-cat from 2 to 1 in ps_shop. I did it but then I discoveren that the categoris tab is available but that it is impossible to create any new root or category. I remain staying at the same page if I click at the button New (to create a category or root). I will now try to instal the package once more. With first download from prestashop.com I've chozen English + Dutch, maybe that it the reason. I want to try to install only English and I hope it will give no error. With all respect, Galina I installed only English version and got the same result: .../index.php?controller=AdminCategories&id_category=2&token=e91f5857794b1363d31cdac6a5e977a5 Edited June 29, 2013 by galinazukovski (see edit history) Link to comment Share on other sites More sharing options...
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