Mallee Boy Posted August 19, 2009 Share Posted August 19, 2009 It appears that the BO will only update and the invoice only sent if the customer returns to the shop after paypal payment. Is hteir anyway to fix this? Link to comment Share on other sites More sharing options...
radders Posted August 20, 2009 Share Posted August 20, 2009 Usually on a shopping cart this would happen because the IPN is not being received, so does your Paypal module use IPN? Link to comment Share on other sites More sharing options...
Mallee Boy Posted August 20, 2009 Author Share Posted August 20, 2009 Thanks. Checked ipn history and no ipn sent to shop on this occasion. Also noticed that paypal were doing "work" on their site. One finally came through (4 hours later) the other hasn't come through.The problem here is that if a customer returns to the site and see's no order - and their product still in the cart (as was the case) they may delete the cart. When the ipn finally arrives, it throws up an error saying the customer paid 90 dollars but cart total is zero.Will have to wait and see if my other order ever comes through. have checked ipn from both ends, not much more i can do. Link to comment Share on other sites More sharing options...
radders Posted August 20, 2009 Share Posted August 20, 2009 There's always going to be the odd one that doesn't get through but assuming your server is fast enough and well connected to the internet it shouldn't be more than 1% or transactions ime. Link to comment Share on other sites More sharing options...
Mallee Boy Posted August 20, 2009 Author Share Posted August 20, 2009 thanks for the reassurance, radders. Appreciate it. Somewhere out there is an IPN without a home. Link to comment Share on other sites More sharing options...
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