geostant Posted June 28, 2013 Share Posted June 28, 2013 Hello, I've installed Presta about half year ago and it ok till now recently I started to have a very annoying problem. My site give 500 error server error, I've installed presta via the host admin panel and so I've a backup. I restore the backup and the shop come back to life and stay ok for a few more days but than again go back to 500 error server. In this particular last time I was not even in front a computer so I haven't touched anything. Any one know about this issue and know a solution ? It's probably some automatic update or so that collapse the site but I could not find any that I can disable. Thanks in advance Y Link to comment Share on other sites More sharing options...
vekia Posted June 28, 2013 Share Posted June 28, 2013 well, the best thing in this case is debugging process, you must know where the problem occur and then it will be easier to fix it. so, please, turn error reporting and give us information about error code that you've got. here is an nice post about turning error reporting: http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ 1 Link to comment Share on other sites More sharing options...
geostant Posted June 28, 2013 Author Share Posted June 28, 2013 Ok, I've turned it on since I've restored the shop in the morning I need now to wait till the next time that it will occur so hold on and hang tight Link to comment Share on other sites More sharing options...
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