wilgartw Posted June 22, 2013 Share Posted June 22, 2013 please be gentle, it's my first post. i have just installed prestashop on a synology nas. everything is looking great. When i use Live edit, i can move / remove anything on the homepage, but if i click on any link to see a sub page i get a white webpage just saying fatal error. how can i get more information to see what the issue actually is (logs etc) Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 turn error reporting in your prestashop For PrestaShop v1.4 through v1.5.2Open config/config.inc.php On or around line 29 you will find this line @ini_set('display_errors', 'off'); Change that line to read @ini_set('display_errors', 'on'); For PrestaShop v1.5.3+ Open config/defines.inc.php On or around line 28 you will find this line define('_PS_MODE_DEV_', false); Change that line to read define('_PS_MODE_DEV_', true); you can also check php error log (if you are able to) Link to comment Share on other sites More sharing options...
wilgartw Posted June 22, 2013 Author Share Posted June 22, 2013 (edited) thanks for your reply i cannot see how to turn the reporting on. i can see 'logs' in advanced parameters, but there are no entries. do you know where the switch is? ignore that i see you've put o need to edit those files. i'll try that now. Edited June 22, 2013 by wilgartw (see edit history) Link to comment Share on other sites More sharing options...
wilgartw Posted June 22, 2013 Author Share Posted June 22, 2013 ok i've changed that line to "define('_PS_MODE_DEV_', true" now when i clink a link in live edit i get a few hundred lines of coding with nothing that seems to be an error. Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 can you show part of the code? Link to comment Share on other sites More sharing options...
wilgartw Posted June 22, 2013 Author Share Posted June 22, 2013 here's the first page. Array ( [0] => Array ( [file] => /volume1/web/prestashop/classes/controller/FrontController.php [line] => 400 [function] => displayError [class] => ToolsCore [type] => :: [args] => Array ( ) ) [1] => Array ( [file] => /volume1/web/prestashop/controllers/front/ProductController.php [line] => 79 [function] => init [class] => FrontControllerCore [object] => ProductController Object ( [product:protected] => [category:protected] => [errors] => Array ( ) [iso] => [orderBy] => [orderWay] => [p] => [n] => [auth] => [guestAllowed] => [authRedirection] => [ssl] => [restrictedCountry:protected] => [maintenance:protected] => [display_column_left] => 1 [display_column_right] => 1 [nb_items_per_page] => [context:protected] => Context Object Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 but this isn't error code... something goes really weird on your website it is possible to check your website? it is online? Link to comment Share on other sites More sharing options...
wilgartw Posted June 22, 2013 Author Share Posted June 22, 2013 you can get to it through http://82.68.100.142/prestashop/index.php Link to comment Share on other sites More sharing options...
wilgartw Posted June 22, 2013 Author Share Posted June 22, 2013 pm sent with password Link to comment Share on other sites More sharing options...
wilgartw Posted June 23, 2013 Author Share Posted June 23, 2013 Hello, i have un/re-installed prestashop and deleted the databases. and it is now working. thanks for your help. Link to comment Share on other sites More sharing options...
vekia Posted June 23, 2013 Share Posted June 23, 2013 thnx for information im going to mark this thread as [solved] regards Link to comment Share on other sites More sharing options...
wilgartw Posted June 23, 2013 Author Share Posted June 23, 2013 sorry I spoke too soon. it is actually worse! on testing it today, the homepage live edit now will not allow me to move or delete any modules. and if I click on a link it takes me to the page, but the live shop version of that page not the live edit version..... I am very confused. Link to comment Share on other sites More sharing options...
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