fcasal Posted June 22, 2013 Share Posted June 22, 2013 (edited) Hi, We´re having an odd trouble: uploaded some new products and since then our front end can´t show the products images. Can´t figure out why... you can see it at www.carnegalicia.com any help please? thanks in advance Edited June 22, 2013 by vekia (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted June 22, 2013 Share Posted June 22, 2013 its a problem of your modules i think in this url http://carnegalicia.com/ternera-gallega-suprema/10-cadera-o-cola.html you can see the products. so i think the modules are loading the wrong image format Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 your store is under maintenance mode so i can't check it. Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 check it now Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 i think that the problem is related to the image types that modules use. check: new%20product have you got "new product" image type defined under the preferences > images tab im your back office? If so, the problem is probably related to the space betwen "new" and "product". Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 fixed that _ mistake But the problem seems to remain f Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 but your module (nuevos productos) still use new product without _ sign. http://carnegalicia.com/282-new%20product/rabo-de-buey.jpg you have to edit module .tpl file also Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 I guess I´ve edited right... can you check it again? I still can´t see ir fixed ([email protected] if you want to e-mail rather than bothering on the forum) Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 http://carnegalicia.com/282-new_product/rabo-de-buey.jpg now the url looks fine, one question: you regenerated thumbnails after changing the "new product" to "new_product" ? Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 nope, should I? Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 yes, regenerate thumbnails for new_products image type Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 Well, problem fixed!!! thanks a lot for your advice. But let me ask you another issue: I´ve changed the position of a module on the home page and now I can´t undo that move... (destacado should be below nuevos productos) Do you know how to fix it? truly thanks Link to comment Share on other sites More sharing options...
vekia Posted June 22, 2013 Share Posted June 22, 2013 you're welcome your second issue: you cannot "restore" postion with some feature etc. the only way to achieve what you want is to... change position of the module, just do the same as before - but move it there, where you want. btw. if you've got more questions, please create new thread, im convinced that it will be really helpful for our community topic marked as [solved] regards Link to comment Share on other sites More sharing options...
fcasal Posted June 22, 2013 Author Share Posted June 22, 2013 thanks for your help vekia. Link to comment Share on other sites More sharing options...
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