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Products are not showing on the Admin > Orders > Order page (Back office)


nephi_

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Why are the ordered product(s) is/are not show showing on Admin > Orders > Order page but when I look the Cart summary at Admin > Customers > Shopping Carts > View its there.. I attached some snip images that might help..

 

post-587372-0-34563400-1371807359_thumb.jpgpost-587372-0-24916000-1371807364_thumb.jpgpost-587372-0-70376800-1371807355_thumb.jpg

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  • 3 months later...

I have the same problem. Ordered products not showing in BO nor on invoices. The last order, however, looks all right. All the rest of them are missing the ordered products info. Pictures attached (Sorry, I can't find a way to actually attach the pics, I included them in the message.).

 

Someone PLEASE help!

 

 

22.jpg

11.jpg

33.jpg

Edited by neomed (see edit history)
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  • 1 month later...
  • 3 months later...
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  • 1 month later...

Same problem for me using v1.6.0.5 - orders appear, money taken and recorded (PayPal or bank transfer), but no items showing in back office or invoice, so I have to go to the shopping carts to see what has been ordered. 

 

Really need some help with this asap.

 

Kaye

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I did eventually solve this, although it was quite a while ago so I sort of forget how.

I do remember it was something to do with the combinations for a product, so I went through and re-did the entire products and variations and it was working. Sorry I can't offer any more help but just make sure everything with your combinations is correct. Thumbnails, variations, everything.

 

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