Totti Posted June 19, 2013 Share Posted June 19, 2013 When I import a csv file (50 records) the server returns me this error: Script timed out before returning headers: index.php, referer: https://www.XXXX.com/admin_shop/index.php?controller=AdminImport&token=5be79a957b3deff33bb645a9332gd2b7 I have a server semidedicato and reporting the data: Informazioni sul server Informazioni sul server: Linux #1 SMP Wed Apr 3 12:05:42 EEST 2013 x86_64 Versione software server: Apache Versione di PHP: 5.3.3 Limite memoria: 512M Tempo di esecuzione massimo: 600 Link to comment Share on other sites More sharing options...
Generaal Posted June 20, 2013 Share Posted June 20, 2013 (edited) Hoi, I strungled for serveral weeks with an 503 error. And below are the answer from my server host company. I think there are some files that not are deleting when I regenerate or have do something other.. I have this issue posted in others forum messages. Best regards, Generaal Hello, Our technicians has checked your Prestashop site and can see that there is a time out error when accessing some menu on your prestashop admin panel. Particularly for Advanced Parameters > Configuration Information, this page is fetching too many images (taking 1 cpu full 100%) and simply timing out. From what we see it should be the "List of changed files" section that is causing the page to timeout. It could be also the cause why the Preference > Images option is timing out as well. The pages are fetching 68483 images which is causing issues on the server to complete the process. Unfortunately, we don't have a workaround for this as we don't offer to change any setting on our servers. You'll have to optimize your site and make sure it doesn't exhaust the resources of our servers for your site to work properly. Should you have anymore inquiries please do not hesitate to contact us through our 24/7 online chat or email us. Best Regards Camille One.com Edited June 20, 2013 by Generaal (see edit history) Link to comment Share on other sites More sharing options...
Totti Posted June 20, 2013 Author Share Posted June 20, 2013 <div>Unfortunately I have not yet solved.</div> <div>if the amount of files that I cut it, so you have fewer records they load.</div> Link to comment Share on other sites More sharing options...
Totti Posted June 27, 2013 Author Share Posted June 27, 2013 I noticed that it only does so with the csv combinations. Link to comment Share on other sites More sharing options...
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