johnjasonz Posted June 17, 2013 Share Posted June 17, 2013 (edited) Hello world, Guys everytime I import csv files(products or combination) I get "Gateway Timeout" - see the image below. Could someone help me to fix this? Thank you Edited June 17, 2013 by johnjasonz (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted June 17, 2013 Share Posted June 17, 2013 you've got this even if you import, for example, file with one product? maybe it is related to the filesize? i mean, that you've got some script execution time limit? 1 Link to comment Share on other sites More sharing options...
johnjasonz Posted June 17, 2013 Author Share Posted June 17, 2013 (edited) I've tried all the example files it works perfectly fine... And maybe your're rght, it might be the filesize. I've seen some posts here and some says its to change the time exec. in php.ini? is it fix it? Edited June 17, 2013 by johnjasonz (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted June 17, 2013 Share Posted June 17, 2013 if you've got possibility to change the php.ini files (php configuration) - it should help 1 Link to comment Share on other sites More sharing options...
johnjasonz Posted June 20, 2013 Author Share Posted June 20, 2013 Hey vekia, I've noticed that not only during import process it appears the gateway timeout it also appears when I deleted many products in backoffice And by the way what should I change in php.ini ? Thank you Link to comment Share on other sites More sharing options...
vekia Posted June 20, 2013 Share Posted June 20, 2013 in my opinion it is related to the memory. try to contact with your hoster, if you're on shared hosting - you probably haven't got rights to change php.ini files Link to comment Share on other sites More sharing options...
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