Recursive write permission

[Tclausen]

Hi Guys

 

I am about to install PS, but there is a problem.

 

I says:

 

Oops! Please correct the item(s) below, and then click "Refresh information" to test the compatibility of your new system.

 

Recursive write permissions on files and folders:

• ~/log/
  

 

But I cant find the "log" folder or file.

I use filemanager at cPanel, but cant locate the "~/log/" folder or file.

 

Please help!!!

[OlivierJM]

Hi Guys

 

I am about to install PS, but there is a problem.

 

I says:

 

Oops! Please correct the item(s) below, and then click "Refresh information" to test the compatibility of your new system.

 

Recursive write permissions on files and folders:

• ~/log/
  

But I cant find the "log" folder or file.

I use filemanager at cPanel, but cant locate the "~/log/" folder or file.

 

Please help!!!

 

Through FTP program to change permissions:

Directories and subdirectories: 775

 

(User FTPfilezilla very example)

 

In httpdocs click right button and select "file permissions"

 

 

 

And select:

 

[Tclausen]

Thanks but i dont have httpdocs folder.

 

Prestashop is installed on a subdomain and i tried to give all the folders in that subdomain 775 attributes.

But all I got is a "500 Internal Server Error" when i reload the installation page.

 

My FTP server root looks like the attached:

[Tclausen]

Here is the folders in my subdomain (where Prestashop is located)

[Drepix3l]

Any fixes for this issue? my config is 755 now , when i try 777 still have several files which access issues even tried 775.Searched the forums and cant say whats a fix.I changed host, but had no issues with installation on godaddy couple months back.

[vekia]

everything depends on your hosting configuration, try to ask your hoster for correct chmod value

[Jim McGill]

everything depends on your hosting configuration, try to ask your hoster for correct chmod value

 

Hi vekia,

 

I am installing Prestashop for the first time and I did not have prior experience in open source application. So you can consider me a novice in IT stuff.

 

I had the recursive write permission issues but after my hoster set the Permission to 777, the installation was smooth.

 

However, as recommended by the official Presta guide, I asked the hoster to set permissions back to 664 or 666. But he said it didn't work for the server, so he changed to 755 instead. NOTE: The hoster has NEVER done any Prestashop installation before. So he is as inexperienced as me!

 

But when I login to the back office, under the Configuration checklist, it says there is URL rewriting issues and so forth.

 

And there is also a list as below:

• 
  Updated files (474)
  
  • adminxxxx/uploadProductFileAttribute.php
    
  • adminxxxx/ajaxfilemanager/ajax_get_file_listing.php
    
  • adminxxxx/autoupgrade/index.php
    
  • adminxxxx/themes/default/template/controllers/index.php
    
  • adminxxxx/themes/default/template/controllers/access/index.php
    

(.... and the list goes on, 474 affected files to be precise)

---------------

 

Lastly, when I click on the four icons at the top of screen, it shows:

 

Error code: 500

 

This error code also appears quite frequently when I access some other modules too.

 

May I know if these are all related to the write permission issue?

 

Many thanks and hope you can come to my rescue!

Edited July 22, 2013 by Jim McGill (see edit history)

[vekia]

May I know if these are all related to the write permission issue?

 

definitely. more information you can get from error log (it's usually simple .txt file located in the root dir of your FTP service (or subdirs like /log/ /tmp/))

• URL rewriting
  
• Browser cache & compression
  
• Smarty optimization
  
• Combine, Compress & Cache
  

these informations depend on your host specification.