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PS 1.5.4.1 homeslide module, Internet Server error 500, Database Exception ALL AT ONCE!


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Hello,

1. please see the attached picture. Homeslide module isnt working as it supposed to be..

 

2. also when I try to delete the slide it end up with Internal Server Error 500. When I go back to the page it shows the slide IS DELETED.

 

{I have been talking to godady support and I can't get the Apache error / PHP error logs. So please help me out here...}

 

3. and when I try to refresh the page after the above step I end up with [PrestaShopDatabaseException] MySQL server has gone away.

 

Please help me out here. I worked very hard to setup prestashop website and I am almost at the point to move over to any other shopping-cart system. But I also don't want to leave prestashop.

 

 

Regards,

Bilal

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Hi,

You REALLY need the apache error log for this, as it's nothing but server related (in this case db related)

 

I am really patiently asking godaddy for error logs but I don't think if i would be able to get them. I am deciding to move my hosting with different hosting provider or host it my own. Do you know any prestashop compatible hosting provider?

Edited by bilalhussain (see edit history)
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Well, look at my signature :D GoDaddy should give you those logs anyway, but oh well

 

can you come in my other post where Godaddy rep is helping me. Can you please also tell him what kind of log are we trying to request. I appreciate your help!

 

http://www.prestashop.com/forums/topic/247816-500-interval-server-error-when-editsave-product-in-bo-1541/page__p__1230143?do=findComment&comment=1230143

 

 

 

Thanks,

Bilal

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