Skyhightechusa Posted June 12, 2013 Share Posted June 12, 2013 (edited) Hello all, Having a BIG issue with Presta 1.5.4.1 I cannot create a new customer account once so ever. I have put a lot of work in the site so re doing it would be devastating. I have a custom theme running but it seems with the default theme the same issue occurs. Where do I begin? Thanks for the help in advance. EDIT: The issue with state not loading as well as forum not loading lies with enabling all the countries in the backend under the Localization tab. Still don't see a fix for it though! Edited June 12, 2013 by Skyhightechusa (see edit history) Link to comment Share on other sites More sharing options...
Skyhightechusa Posted June 12, 2013 Author Share Posted June 12, 2013 Seems like an issue when I moved servers however I have no idea how to fix it as i've tared it and followed the documentation for moving prestashop install. Any ideas? Anyone else have issues moving installations? Link to comment Share on other sites More sharing options...
NemoPS Posted June 12, 2013 Share Posted June 12, 2013 Hi, What do you mean when you say you can't create anew account? Do you get any error? A blank page or something else? Link to comment Share on other sites More sharing options...
Skyhightechusa Posted June 12, 2013 Author Share Posted June 12, 2013 (edited) Hi, What do you mean when you say you can't create anew account? Do you get any error? A blank page or something else? Thanks for the reply! Well when I get to the customer creation page I enter an e-mail click the button, it goes away as though it's going to transition to the next forum and just stop. I see the rest of the page still minus the continued fields to register. I don't get any error so this is why I'm stumped. The 4 lines in my DB were changed and everything else seems to be functioning correctly except for the customer registration and also the fields are not properly changing based on what country you choose if editing for the one default account. I'm also not seeing that customer privacy data checkbox. It could be something related to permissions somewhere or an .htaccess file somewhere other than root directory. Really pulling my hair out over this. Edited June 12, 2013 by Skyhightechusa (see edit history) Link to comment Share on other sites More sharing options...
Skyhightechusa Posted June 12, 2013 Author Share Posted June 12, 2013 (edited) it appears to be a database issue from exporting and importing in phpmyadmin (which seems to have screwed up the import somewhere). What tables would be in control of this? Edited June 12, 2013 by Skyhightechusa (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted June 12, 2013 Share Posted June 12, 2013 For customers? ps_customer and ps_address should be the ones Link to comment Share on other sites More sharing options...
duncanmoo Posted June 25, 2013 Share Posted June 25, 2013 Did you get a solution to this issue, I was experiencing the same. it is on /shop/authentication, and when you submit an email address you get a blank content area. Looking in the HTML source I see the new form has been loaded, and using Firebug to remove display:none on `<div id="noSlide" style="display: none;">` shows the form. SOLUTION: Line 124 of authentication.tpl calls a JS function bindStateInputAndUpdate() which was introduced at some point in themename/js/tools/statesManagement.js Update the statesManagement.js and clear cache and it starts working again. 1 Link to comment Share on other sites More sharing options...
moussvm Posted July 18, 2013 Share Posted July 18, 2013 Hi Duncanmoo I try it but dasn't work again ... Help me please I use Prestashop 1.5.4.1 and when I add a new account they are blank page. Link to comment Share on other sites More sharing options...
duncanmoo Posted July 19, 2013 Share Posted July 19, 2013 Hi moussvm you need to give a bit more detail if you want help, did you apply my suggesions? did you clear cache before testing? did you check whether the new account form is in fact in the HTML but just remaining hidden? Link to comment Share on other sites More sharing options...
moussvm Posted July 19, 2013 Share Posted July 19, 2013 Hi duncanmoo, I solved the problem. the problem came from the breadcrumb.tpl page because I put the code in comment, now its work ! thus displaying the form is dependent on this page. Thanks Link to comment Share on other sites More sharing options...
Woohyun Kwon Posted September 5, 2013 Share Posted September 5, 2013 (edited) Hi. moussvm Could you please tell me how you solved this problem? I am having hardtime now... sufffering from problem that was same as yours. Edited September 5, 2013 by Woohyun Kwon (see edit history) Link to comment Share on other sites More sharing options...
Woohyun Kwon Posted September 5, 2013 Share Posted September 5, 2013 Hi duncanmoo, I solved the problem. the problem came from the breadcrumb.tpl page because I put the code in comment, now its work ! thus displaying the form is dependent on this page. Thanks Link to comment Share on other sites More sharing options...
Woohyun Kwon Posted September 5, 2013 Share Posted September 5, 2013 Could you please tell me how yoi solved? I almost give up to solve it. I have same issue just same as you. Link to comment Share on other sites More sharing options...
vekia Posted September 5, 2013 Share Posted September 5, 2013 Could you please tell me how yoi solved? I almost give up to solve it. I have same issue just same as you. hello, he said that "the problem came from the breadcrumb.tpl page because I put the code in comment" it mean that he use there comment instead of code Link to comment Share on other sites More sharing options...
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