[solved] 404 Page not found

[Chris101]

Hi All

 

I dont know what has happened but every time I try and edit something in the back office and save it I get redirected to a 404 page not found, If I edit some products, If I add a Keyword to the Index page even if I try and add a blog post and save it, it redirects me to a 404 page not found without saving anything.

 

It used to be fine but suddenly I have picked up we cant change anything. I have loaded the Presatshop SEO module and a blog Module recently, could the SEO module be the problem?

 

Any help in solving this would be greatly appreciated.

 

I am a newbee at this so please give detailed instructions.

 

Thanks a lot for your time.

Edited June 10, 2013 by vekia (see edit history)

[vekia]

what PS version you use?

you installed your presta with default & manual installation package? or maybe you used something like softaculous? im asking becase in my opinion presta installed from softaculous doesn't work well.

[Chris101]

I am using version 1.5.2.0

 

I am not sure how it was installed, The site was built by someone else. It has been running fine since the beginning of the year then suddenly now I can not change anything in the back office without being redirected to the 404 page.

 

Our host server was victim to a hacker last week Saturday but we managed to role back to a backup from before this incident but now we are facing these issues.

 

Thanks again for your time, I hope you can help.

[Chris101]

This was the response I got from the host.

 

The .htaccess file appears to give all control of the site's redirection/rewriting to the PHP page at public_html/index.php

 

Unfortunately this implies that the issue is a code issue which we do not support - and that the customer will have to escalate the issue to the PrestaShop in order to ascertain where the problem actually is.

[Chris101]

Problem solved, the host had increased there security settings which blocked us.

[vekia]

thanks for information, i really appreciate it.

i also marked this thread as [solved]

 

regards

[Chris101]

Thanks a lot for your time Vekia, its greatly appreciated.