Inventory Source Error 500

[latron22]

Hi,

 

I'm working with a company called Inventory Source to manage the inventory levels of our suppliers on our website. In order for them to do this they have to install a script on our site, but when they go to access it they receive an error 500.

 

We just recently switched from GoDaddy to a2 hosting. There were no problems installing and accessing the script with GoDaddy but there were other issues that encouraged us to make the switch. Here is the message from the Inventory Source tech:

 

"I'm recieving an error 500 when I try to access our script located at:

 

http://college-etc.com/store/prestashop-1.5.1.php?group=Visitor&category=Home&tax=1

Please have your webhost review this and resolve the error."

 

I've contacted a2 and they are looking into it but they also referred me to theforum. Any help or information would be greatly appreciated!

 

Thanks,

 

Chris

[vekia]

500 internal error means that something goes wrong with php script parse / ,htaccess file

if you've got an access to the PHP error log - you should check it.

[latron22]

I contacted a2 and they looked over the PHP log for me and had this to say:

 

"I have looked over the new php log. Below is the error message.

 

PHP Fatal error: Cannot redeclare class ObjectModelCore in /home/college2/public_html/store/classes/ObjectModel.php on line 28

 

This is commonly caused by class file is trying to be redefined due to being included through multiple sources using "include" or "require" rather than "include_once" or "require_once". The developer will be able to better assist you in resolving the issue as this is outside our scope of support."

 

Where should I go from here?

Edited June 10, 2013 by latron22 (see edit history)

[vekia]

check the source of the script

if there is include / require - change it to include_once / require_once

[latron22]

This is all that I could find:

 

include_once(_PS_TRANSLATIONS_DIR_.Context::getContext()->language->iso_code.'/fields.php');

 

There was no need to change it but I can't find "require"...any other suggestions?

[vekia]

but any include / requre exist there? without "_once" sufix?

[latron22]

Removed the original code

Edited July 2, 2013 by latron22 (see edit history)

[latron22]

Any suggestions?

[latron22]

"PHP Fatal error: Cannot redeclare class ObjectModelCore in /home/college2/public_html/store/classes/ObjectModel.php on line 28"

 

 

On Line 28 of there is only a "{". Is there anything that I can do to fix this problem?

[vekia]

your code that you pastes is totally undreadable, sorry to bother you, but you should attach it as a file, not as a undreadable piece of code

[latron22]

My mistake. I have attached a copy of the file for you to review. Thank you for your help.

ObjectModel.php

Edited July 2, 2013 by latron22 (see edit history)

[vekia]

ah so you attached objectmodel

 

well, this isn't bug related to this file

 

somewhere in your script you've got include (or require) instead include_once (or reuqire_once)

exactly as i said above.

it's hard to say without na access to the script that you've got.