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Front Office Blank After Upgrade


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Hello, I have just upgraded Prestashop from vesrion 1.4.7.1 to version 1.5.4.1

 

All went well (I think) and although the back office seems to be functioning okay, my home page is just a blank page. I have cleared the browser cache and used ClearSmarty and regenerated the thumbnails to no avail.

 

Any help would be appreciated.

 

Thanks,

Lee.

 

http://www.rocinante-petfoods.com

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Hello, thanks for your reply.

 

It was a blank page until I reinstalled my original version, which luckily I backed up.

 

I think I will stay with version 1.4.71 for the time being as it seems to work okay.

 

Thanks for your help.

 

Lee.

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  • 4 months later...

you're welcome, thanks for information about your decision

 

regards

 

im experiencing same problem, blank white frontend page, yesterday worked quite nice after upgrade, however today myself was playing with cludflare properties while, mmmmm no have too much of...playing before but never made a problem for me, security (high, moderate, off) and server caching (basic, moderate, agresive)... 

 

- my hmm whatever file no have name forgoten, i mean off / on debug, etcetera..browsing forum..hmmm

- latest presta version

- milkandhoneytrade.com

- already changed cache folder(s) permisions into 777

 

 

Any help???

Edited by papek (see edit history)
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hello

 

i mean php error log (if you've got access), if not - you can turn on error reporting:

 

open config/defines.inc.php

 
find this line
define('_PS_MODE_DEV_', false);
change to look like this:
define('_PS_MODE_DEV_', true);
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hello

 

i mean php error log (if you've got access), if not - you can turn on error reporting:

 

open config/defines.inc.php

 
find this line
define('_PS_MODE_DEV_', false);
change to look like this:
define('_PS_MODE_DEV_', true);

 

 

changed, nothing is really happening, crap, in adition to this

 

blah blah blah blah changing cloudflare before while never experiencing that kind of trouble....
jay: at 6:03:54
 
Checking
jay: at 6:14:46
 
Okay, looks like you are using too much cpu time on the shared server
jay: at 6:15:00
 
The host had killed the site due to that
jay: at 6:15:10
 
I have cleared it out and the site should be online shortly
jay: at 6:15:33
 
You can use that wiki to find the cause

 

im not programer, so is someone able or have free time and could help me out of trouble, im in panick

Edited by papek (see edit history)
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Okay, looks like you are using too much cpu time on the shared server

it mean that you have got there not enough CPU time, you need to change hosting packet (use better one)

or just ask your hoster about file / where issue appear (what script consuming CPU time)

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they wont help me coz i have to figure it out by myself WTF http://wiki.dreamhost.com/Finding_Causes_of_Heavy_Usage

 

http://wiki.dreamhost.com/Finding_Causes_of_Heavy_Usage ---- cmon guys run this instead of me...im paying to this hoster... pinpoint file or script or whatsoever coz than myself can ask people on forum will next step be this and that... IM A NOB
Travis: at 13:29:10
 
you may want to break your domains up into other FTP users if you want to make it easier to pick out your processes
Travis: at 13:29:18
 
if you go to 'manage domains' you can edit the hosting
Travis: at 13:29:42
 
select the option to create a new user, and move all files to it
Travis: at 13:31:09
 
You would see this update once all files are copied over, but finding the actual process would require some digging if you are not sure what you are running
Travis: at 13:32:33
 
You can still check your processes with all domains on the same user, but if you are new to checking processes it may help reduce confusion by switching users for different domains to make it easier to check.
Travis: at 13:32:36
 
Hope this helps a bit! If you have any other questions, please just let us know!
info: at 13:32:39
 
Chat session has been terminated by the site operator.
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