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On Express Checkout is 10002 Error Normal paypal payment working OK


eurodollar

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Hello. I received this e-mail .. Error reporting from your PayPalAPI module A client has encountered a problem with the module PayPalAPI, see the report: PayPal response:

TIMESTAMP -> 2013-05-28T08:12:06Z

L_ERRORCODE0 -> 10002

L_SHORTMESSAGE0 -> Authentication/Authorization Failed

L_LONGMESSAGE0 -> You do not have permissions to make this API call

L_SEVERITYCODE0 -> Error

 

 

 

I do not know what to do ..

 

I can not accept payment from the store

 

( I'm new in prestashop)

 

API settings should be good .. I logged in the module properly and I correctly rewritten settings after these jumped message that everything is ok

 

 

I called paypal, but my English is not good enough to get along in this respect ..

 

 

in general I know little else about prestashop and paypal ..

 

 

 

Can somebody help me, Please..

Edited by eurodollar (see edit history)
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I still do not know what to do.

 

 

I read in forum that if I delete the old Paypal account, sign up for new account, and I download the new API set that everything will be fine ..

 

 

And so did I closed the account on Paypalu, started a new, I downloaded the new settings and reset the module Paypal in shop ...

 

 

But by Firefox or Opera, I could not even get in the basket .. (it sends me to the homepage)

So I went in Internet Explorer .. without problems i go to basket .. I drove to shipping data, saved and moved me to the payment .. Continue to PayPal ..

 

as if everything ok, but as always, after login on Paypal website it moved me on my homepage and from now even the internet explorer can not go in the basket ..

 

PLEASE HELP!!!!

 

I deleted even the product, I added another and still nothing .. I do not know what it is ..

 

 

Maybe it's a problem on my side?

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I changed the option

 

Configuration options

 

 

Express Checkout shortcut

Offer your customers a 3-click checkout experience

Yes

No

 

From Yes to NO and now it works..

 

I made two payments.. one per paypal account and second by visa card and they normally passed..

 

but does anyone know why this is?

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