cwaustralia Posted June 5, 2013 Share Posted June 5, 2013 Hi, I was wondering if somebody may have experienced a similar issue to what i am experiencing and may be able to offer some advice. I am running prestashop 1.5.4.1 which was a new install and i am unable to view invoices or delivery slips when i select an order, i am also unable to generate an invoice or delivery slip form the invoices or delivery menus. when i try to do either of these i receive a 500 server error. The invoices do appear and can be viewed from the customers log in just not the back end I have searched for the answer to this and found similar issues so here is what i have tried 1. changed the invoice image to .jpg i also commented out the logo in the .tpl file and changed the setting to use .jpg only in images (this has no effect) 2. i turned on the development debugging and found that the error is Delivery slip button on an order Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /home/condomhe/public_html/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php on line 105 Generate an invoice from invoice menu Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 75 bytes) in /home/condomhe/public_html/classes/ObjectModel.php on line 1529 This changes depending of which button i use to generate or view the invoice/delivery slip but always the "allowed memory size exhausted" error Here's what i have done, reading another forum they advised to increase php memory to 128 or 256M by using a php.ini file I created a php.ini file and set the parameters as suggested to memory_limit = 256M max_execution_time = 1000; max_input_time = -1; post_max_size = 20M; upload_max_filesize = 20M; max_input_vars = 10000; suhosin.get.max_vars = 10000; suhosin.post.max_vars = 10000; and loaded the info.php file to verify that had changed which it has, but i still receive the error message. Is there a setting in Prestashop which sets a maximum amount of memory allocated to this section? i am running out of ideas I am using crazy domains hosting i have altered some css for the defualt theme only Any ideas would be greatly appreciated Link to comment Share on other sites More sharing options...
tuk66 Posted June 13, 2013 Share Posted June 13, 2013 Don't use crazy hosting. You probably have only 32MB for PHP scripts even more memory limit is set in php.ini. Link to comment Share on other sites More sharing options...
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