kenkokafe Posted June 3, 2013 Share Posted June 3, 2013 I have a problem with check out. When trying to buy something the shop does not show tranport info. And after accepting terms and conditions it does not show accept buttom. so cant go for payment. Any ideas. pic attached thanks Link to comment Share on other sites More sharing options...
sadlyblue Posted June 3, 2013 Share Posted June 3, 2013 It doesn't let you proceed, because you don't have any delivery available. Go to carrier and shipping and check that you have them correctly configured. its easy to forget to enable the correct country, weight or price range,... And if it happens, it won't be any available. Link to comment Share on other sites More sharing options...
kenkokafe Posted June 3, 2013 Author Share Posted June 3, 2013 thanks very much for the swift answer, but it is not working at allset teurope distribution. no free shiping, its enabled in front office. i dont know how to do it! thanks Link to comment Share on other sites More sharing options...
sadlyblue Posted June 3, 2013 Share Posted June 3, 2013 Create a test carrier, with (for example) a price range 0 - 1000000, weight range 0 - 10000, available to all zones, all groups (if you have any), all shops (if in multishop), and active (of course). It should show in front office when you try to finalize a sale. If it doesn't, let us know again, but form the top of my head, i don't remember what could be. Only going through the configurations. Link to comment Share on other sites More sharing options...
kenkokafe Posted June 3, 2013 Author Share Posted June 3, 2013 Nothing. I cant understand. Just to clarify in the product description needs to be selected, and palced in a warehouse. thats what i read hours ago and no luck. thanks Link to comment Share on other sites More sharing options...
sadlyblue Posted June 3, 2013 Share Posted June 3, 2013 In the product editing in the tab shipping you can unselect all, if you want to use all carriers available. if you select one, then it won't use the others. You don't need to specify a warehouse. I do not use warehouses for now, as i have no need, and if different for adding stock... You you're using warehouse, i don't know the right options that show up. But i think you need to select the carrier for that warehouse. Not sure. If you have the products in one space, and don't need location on the product to better find it, don't know if it wouldn't be better to not use warehouse feature... Link to comment Share on other sites More sharing options...
kenkokafe Posted June 3, 2013 Author Share Posted June 3, 2013 (edited) Well so what i read in the morning defenetly wrong. now why carriers arent working...i wish i knew just deleted all the carriers and this is the mesage: There is 1 error There are no carriers that deliver to the address you selected. « Back Choose your delivery method No carriers available for the address "My address". Terms, Conditions and Age Restrictions I agree to the terms and conditions, and age restrictions, will adhere to them unconditionally. (Read the Terms and Conditions of Service) Edited June 3, 2013 by kenkokafe (see edit history) Link to comment Share on other sites More sharing options...
kenkokafe Posted June 3, 2013 Author Share Posted June 3, 2013 Made a brand new courrier, rules and all and still not showing :´( Link to comment Share on other sites More sharing options...
kenkokafe Posted June 3, 2013 Author Share Posted June 3, 2013 FIXED!! not sure how but... FIXED!! Link to comment Share on other sites More sharing options...
sadlyblue Posted June 3, 2013 Share Posted June 3, 2013 Glad to hear that. Link to comment Share on other sites More sharing options...
vekia Posted June 3, 2013 Share Posted June 3, 2013 thanks for information thay you fixed it! can I mark this therad as [solved] ? Link to comment Share on other sites More sharing options...
kenkokafe Posted June 4, 2013 Author Share Posted June 4, 2013 yes thx Link to comment Share on other sites More sharing options...
vekia Posted June 4, 2013 Share Posted June 4, 2013 Done. if anyone have got questions related to this case - feel free to continue discussion here Link to comment Share on other sites More sharing options...
NutCountrySupply Posted June 5, 2013 Share Posted June 5, 2013 Wow. Congrats. I'm still having the same problem though. This post is not really that helpful. Link to comment Share on other sites More sharing options...
vekia Posted June 5, 2013 Share Posted June 5, 2013 Wow. Congrats. I'm still having the same problem though. This post is not really that helpful. try to reconfigure shipping & carriers in your back office, this is most important thing in this case. Make sure that you selected zones, that you configured price and weight ranges etc. Link to comment Share on other sites More sharing options...
kenkokafe Posted June 6, 2013 Author Share Posted June 6, 2013 I must say taht I have changed my currier settings and deleted the one i made for trying and it is not working again.. why dont ask :`( Link to comment Share on other sites More sharing options...
vekia Posted June 6, 2013 Share Posted June 6, 2013 and what about countries? zones? price ranges etc. ? Have you reconfigured them? Link to comment Share on other sites More sharing options...
kenkokafe Posted June 6, 2013 Author Share Posted June 6, 2013 I just deleted the courrier and created a brand new one with the appropriate zones, weights, etc. then it disappeared. Decided to import my Database back up . Left the courrier that i made up before, but made a new one and disabled the one i deleted privously, prior to import back up. Courries disapeared again. But when enabled NO courriers were showing, even the one that worked before. Chache was cleared and i take the recompilation has been done automatically as I have it set to automatic when changes. any ideas? many thanks Link to comment Share on other sites More sharing options...
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