hippooflove Posted June 2, 2013 Share Posted June 2, 2013 Hi all For 18 months I have had a issue getting my BO to work properly with PayPal. I finally got the issue resolved and things are working okay with 1 exception. I have started getting an error log message saying the following error has occurred. Cart cannot be loaded or an order has already been placed using this cart This has a severity of 4 - major crash Please can somebody tell me what to do to put this right. It does not appear to stop people buying!! Barry Link to comment Share on other sites More sharing options...
guest* Posted June 2, 2013 Share Posted June 2, 2013 Without further details, it is not possible to help. Please send the link to your project. Link to comment Share on other sites More sharing options...
hippooflove Posted June 2, 2013 Author Share Posted June 2, 2013 Hi CD2500 Do you mean my web address.......? www.homesteadandgarden.co.uk Barry Link to comment Share on other sites More sharing options...
guest* Posted June 2, 2013 Share Posted June 2, 2013 I've executed a new order. No one error. The only error my tracking-tool registered is an image missing for footer.png at /themes/shopping/img/footer.png which is redicrecting to 404 HTTP-code. The problem is coming on which step ? Are yourself trying to place a testorder ? Please delete cookie sessions and domain cookies on your browser and set the following settings to: Check the IP address on the cookie = Yes Lifetime of Front Office cookies=240 Lifetime of Back Office cookies=240 Link to comment Share on other sites More sharing options...
hippooflove Posted June 2, 2013 Author Share Posted June 2, 2013 Thank you cd2500 I have done the above. it was set to 480. I was not trying to do a test when the error message appears. I assume it has been customers. I will see what happens now. I did not get an error message for your test but 2 emails in my spam folder telling me about undelivered mail, return to sender. many thanks Barry Link to comment Share on other sites More sharing options...
guest* Posted June 2, 2013 Share Posted June 2, 2013 OK. This error messages could come from hack tries. Make sure that you use also server security tools. In the wiki you will find also a few tips: http://doc.prestashop.com/display/PS14/System+Administrator+Guide#SystemAdministratorGuide-MakingyourPrestaShopinstallmoresecure Link to comment Share on other sites More sharing options...
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