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How to debug ckeckout blank page


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I've customized a PrestaShop 1.5.4.1 installation, and now the last checkout step (cashondelivery/validation) when user confirms the order a completely blank page appears. The customer receives the first mail, but not the web owner.

 

I haven't found any error message anywhere, and I need to track where and why the process breaks after user clicks the "submit" button.

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Totally blank.

Apache's error.log has no new line, and these are the last 30 lines from access.log :

 

1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/icon/pict_add_cart.png HTTP/1.1" 200 1207 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/bg_reduction.png HTTP/1.1" 200 499 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /1-medium_default/pomes.jpg HTTP/1.1" 200 1886 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/icon/home.gif HTTP/1.1" 200 367 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/bg_li_idTabs.png HTTP/1.1" 200 530 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:55 +0200] "POST /?rand=1369746415131 HTTP/1.1" 200 575 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:57 +0200] "GET /themes/mytheme/img/bg_bt_2.gif HTTP/1.1" 200 478 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:57 +0200] "POST /?rand=1369746416962 HTTP/1.1" 200 575 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:59 +0200] "GET /modules/blockcart/img/icon/delete.gif HTTP/1.1" 200 500 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:06:59 +0200] "GET /modules/blockcart/img/icon/pict_add_cart.png HTTP/1.1" 200 1207 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:01 +0200] "GET /ca/pedido-rapido HTTP/1.1" 200 9825 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:03 +0200] "GET /themes/mytheme/cache/d12b28136dca61c2b599e495e37f14fb_all.css HTTP/1.1" 200 12636 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:03 +0200] "GET /themes/mytheme/cache/75e033ebf0740f36e5e12e47535ddcec.js HTTP/1.1" 200 59082 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/bg_table_th.png HTTP/1.1" 200 562 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /3-small_default/tomaquets-kg.jpg HTTP/1.1" 200 1866 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/icon/quantity_up.gif HTTP/1.1" 200 359 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/icon/quantity_down.gif HTTP/1.1" 200 360 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/bg_form_h3.png HTTP/1.1" 200 542 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /img/s/8.jpg HTTP/1.1" 200 1466 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /img/s/7.jpg HTTP/1.1" 200 1665 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /modules/cashondelivery/cashondelivery.gif HTTP/1.1" 200 2680 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:21 +0200] "GET /ca/module/cashondelivery/validation HTTP/1.1" 200 3807 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:23 +0200] "GET /themes/mytheme/cache/8a5b4c89a3a84c227121de4e4cbe99f8_all.css HTTP/1.1" 200 10876 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:23 +0200] "GET /themes/mytheme/cache/1c29dd3e4065a79a3d1a672ed455cd08.js HTTP/1.1" 200 42935 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:24 +0200] "GET /modules/cashondelivery/cashondelivery.jpg HTTP/1.1" 200 3299 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:07:24 +0200] "POST /?rand=1369746443992 HTTP/1.1" 200 575 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:08:12 +0200] "POST /ca/module/cashondelivery/validation HTTP/1.1" 200 261 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:08:15 +0200] "GET /favicon.ico HTTP/1.1" 404 4434 "-" "-"
1.2.3.4 - - [28/May/2013:15:08:15 +0200] "GET /favicon.ico HTTP/1.1" 404 4479 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4"
1.2.3.4 - - [28/May/2013:15:08:18 +0200] "GET /favicon.ico HTTP/1.1" 404 3845 "-" "-"

 

(IP and domain masked)

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Hello,

I have the same prob, blank, white page, with version 1.5.4.1

After uploading the product cvs (500 articles, +/-556Kb), all ok, then after configurate the tabs in the next PS page, and click on the green cvs import button..

Then the Google Chrome icon runs counterwise and after a 40 sec, I receive only a blank, white page back..

 

www.KKSKFSJF.be/Adm/index.php?controller=AdminImport&token=52a8b7a33379215f7982fa8bccd5d7fa

 

Nothing helps..I have to startup the BO again, and when I controls the uploaded products, there are missing some products in the list, 378 from the 500 are correctly uploaded, but when I take the upload again, from the same cvs file, there are other products missing...(No mistakes in the cvs file data, I think.), Only when I make a mistake to uploading the cvs file (exclude the rule nr).. I receive the right page in my browser.

 

Thanks for reading and hopely a answer,

Best regards,

Roger

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I've tried xdebug module, and these are the last 100 trace lines when the blank page appears:

  13.1581   15508688							   -> function_exists() /srv/www/example.com/shop/public/classes/Tools.php:1168
  13.1581   15508696							   -> mb_substr() /srv/www/example.com/shop/public/classes/Tools.php:1169
  13.1587   15506048					 -> constant() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:78
  13.1588   15505972					 -> ob_start() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:79
  13.1590   15547416					 -> SmartyLazyRegister->displayWtPrice() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:79
  13.1591   15547744					   -> SmartyLazyRegister->__call() /srv/www/example.com/shop/public/config/smarty.config.inc.php:0
  13.1592   15547788						 -> is_array() /srv/www/example.com/shop/public/config/smarty.config.inc.php:228
  13.1593   15548444						 -> call_user_func_array() /srv/www/example.com/shop/public/config/smarty.config.inc.php:240
  13.1594   15548760						   -> ProductCore::displayWtPrice() /srv/www/example.com/shop/public/config/smarty.config.inc.php:0
  13.1595   15548760							 -> ContextCore::getContext() /srv/www/example.com/shop/public/classes/Product.php:2851
  13.1596   15548760							 -> ToolsCore::displayPrice() /srv/www/example.com/shop/public/classes/Product.php:2851
  13.1597   15548892							   -> is_numeric() /srv/www/example.com/shop/public/classes/Tools.php:453
  13.1760   15548848							   -> ContextCore::getContext() /srv/www/example.com/shop/public/classes/Tools.php:456
  13.1761   15548892							   -> is_int() /srv/www/example.com/shop/public/classes/Tools.php:460
  13.1762   15548892							   -> is_array() /srv/www/example.com/shop/public/classes/Tools.php:463
  13.1763   15548892							   -> is_object() /srv/www/example.com/shop/public/classes/Tools.php:470
  13.1764   15549052							   -> ToolsCore::ps_round() /srv/www/example.com/shop/public/classes/Tools.php:484
  13.1765   15549096								 -> round() /srv/www/example.com/shop/public/classes/Tools.php:1222
  13.1767   15549284							   -> number_format() /srv/www/example.com/shop/public/classes/Tools.php:493
  13.1771   15547080					 -> ob_get_clean() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:80
  13.1772   15506172					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:80
  13.1775   15506004					 -> Smarty_Internal_Data->getVariable() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:161
  13.1777   15505868					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:198
  13.1779   15505868					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:200
  13.1781   15505868					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:206
  13.1783   15505868					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:210
  13.1785   15505868					 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:212
  13.1789   15505608				   -> array_shift() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:185
  13.1791   15505384				   -> ob_get_clean() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:207
  13.1794   15465336				   -> Autoload->load() /srv/www/example.com/shop/public/classes/Autoload.php:0
  13.1795   15465380					 -> strtolower() /srv/www/example.com/shop/public/classes/Autoload.php:80
  13.1796   15465556					 -> strpos() /srv/www/example.com/shop/public/classes/Autoload.php:80
  13.1959   15465336				   -> smartyAutoload() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0
  13.1960   15465380					 -> strtolower() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1509
  13.1962   15467088					 -> strncmp() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1523
  13.1974   15482084					 -> include(/srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php) /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1524
  13.1978   15479536				   -> Smarty_Internal_Filter_Handler::runFilter() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:297
  13.1979   15479668					 -> is_array() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:57
  13.1980   15479668					 -> smartyMinifyHTML() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:60
  13.1981   15479916					   -> Autoload->load() /srv/www/example.com/shop/public/classes/Autoload.php:0
  13.1981   15479960						 -> strtolower() /srv/www/example.com/shop/public/classes/Autoload.php:80
  13.1982   15480112						 -> strpos() /srv/www/example.com/shop/public/classes/Autoload.php:80
  13.1984   15480084						 -> is_file() /srv/www/example.com/shop/public/classes/Autoload.php:86
  13.1987   15479924						 -> substr() /srv/www/example.com/shop/public/classes/Autoload.php:90
  13.2408   15671992						 -> require(/srv/www/example.com/shop/public/classes/Media.php) /srv/www/example.com/shop/public/classes/Autoload.php:95
  13.2411   15671952						 -> ReflectionClass->__construct() /srv/www/example.com/shop/public/classes/Autoload.php:98
  13.2412   15672040						 -> ReflectionClass->isAbstract() /srv/www/example.com/shop/public/classes/Autoload.php:99
  13.2415   15677360						 -> eval('�\022�As Media extends MediaCore {}') /srv/www/example.com/shop/public/classes/Autoload.php:99
  13.2417   15676064					   -> MediaCore::minifyHTML() /srv/www/example.com/shop/public/config/smarty.config.inc.php:142
  13.2418   15676108						 -> strlen() /srv/www/example.com/shop/public/classes/Media.php:65
  13.2419   15676648						 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/classes/Media.php:72
  13.2420   15676824						   -> ini_get() /srv/www/example.com/shop/public/classes/Media.php:471
  13.2421   15676844						 -> preg_replace_callback() /srv/www/example.com/shop/public/classes/Media.php:72
  13.2608   15734300						 -> require_once(/srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php) /srv/www/example.com/shop/public/classes/Media.php:74
  13.2610   15733940						 -> chr() /srv/www/example.com/shop/public/classes/Media.php:75
  13.2611   15734012						 -> chr() /srv/www/example.com/shop/public/classes/Media.php:75
  13.2612   15734044						 -> str_replace() /srv/www/example.com/shop/public/classes/Media.php:75
  13.2613   15733784						 -> Minify_HTML::minify() /srv/www/example.com/shop/public/classes/Media.php:76
  13.2614   15733988						   -> trim() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:59
  13.2616   15734704						   -> str_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:59
  13.2617   15734628						   -> strpos() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:64
  13.2618   15734516						   -> time() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:67
  13.2619   15734560						   -> md5() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:67
  13.2621   15735036						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:75
  13.2622   15735156						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:75
  13.2623   15735644						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:82
  13.2625   15735764						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:82
  13.2626   15735612						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:89
  13.2627   15735732						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:89
  13.2628   15735636						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:95
  13.2629   15735756						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:95
  13.2631   15735644						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:102
  13.2632   15735764						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:102
  13.2633   15735316						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:106
  13.2634   15735436						   -> preg_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:106
  13.2800   15735556						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:113
  13.2802   15735676						   -> preg_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:113
  13.2804   15735544						   -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:120
  13.2805   15735664						   -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:120
  13.2806   15735140						   -> array_keys() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:127
  13.2807   15735304						   -> array_values() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:128
  13.2808   15735468						   -> str_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:130
  13.2810   15734004						 -> trim() /srv/www/example.com/shop/public/classes/Media.php:76
  13.2813   15733140					 -> is_array() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:57
  13.2814   15733096					 -> smartyPackJSinHTML() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:60
  13.2815   15733096					   -> MediaCore::packJSinHTML() /srv/www/example.com/shop/public/config/smarty.config.inc.php:148
  13.2816   15733140						 -> strlen() /srv/www/example.com/shop/public/classes/Media.php:100
  13.2818   15733672						 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/classes/Media.php:107
  13.2819   15733792						 -> preg_replace_callback() /srv/www/example.com/shop/public/classes/Media.php:107
  13.2820   15734384						 -> preg_last_error() /srv/www/example.com/shop/public/classes/Media.php:111
  13.2834   15696560   -> DbCore->__destruct() /srv/www/example.com/shop/public/classes/db/Db.php:0
  13.2836   15696560	 -> DbPDOCore->disconnect() /srv/www/example.com/shop/public/classes/db/Db.php:251
  13.3000   15696448   -> CookieCore->__destruct() /srv/www/example.com/shop/public/classes/Cookie.php:0
  13.3001   15696448	 -> CookieCore->write() /srv/www/example.com/shop/public/classes/Cookie.php:328
  13.3003   15696448   -> Smarty->__destruct() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0
  13.3004   15696448   -> Smarty_Internal_Template->__destruct() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_template.php:0
  13.3005   15696448   -> Smarty->__destruct() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0
  13.6166	   8468
TRACE END   [2013-05-28 19:02:07]

Edited by narcisgarcia (see edit history)
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Hello,

I have the same prob, blank, white page, with version 1.5.4.1

After uploading the product cvs (500 articles, +/-556Kb), all ok, then after configurate the tabs in the next PS page, and click on the green cvs import button..

Then the Google Chrome icon runs counterwise and after a 40 sec, I receive only a blank, white page back..

 

www.KKSKFSJF.be/Adm/index.php?controller=AdminImport&token=52a8b7a33379215f7982fa8bccd5d7fa

 

Nothing helps..I have to startup the BO again, and when I controls the uploaded products, there are missing some products in the list, 378 from the 500 are correctly uploaded, but when I take the upload again, from the same cvs file, there are other products missing...(No mistakes in the cvs file data, I think.), Only when I make a mistake to uploading the cvs file (exclude the rule nr).. I receive the right page in my browser.

 

Thanks for reading and hopely a answer,

Best regards,

Roger

 

I think this is better served as a separate thread. I don't think this is related to the Original Post. It sounds like you have a memory limit issue. Take a look at this post and make a new thread, I can move your original post to the new thread once you make it. Thank you kindly! http://blog.dh42.com/speed-prestashop-php-ini/

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  • 3 weeks later...

Hello Benjamin,

I have serveral things traying to do, to solve this prob.

I have start another topic about the issue..

503 error, service not availible. (I have the prob also when I click on the Advance preference, configuration information.

Calling the server host, nothing to find...no error reporting.

 

Best Regards,

Generaal

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