narcisgarcia Posted May 28, 2013 Share Posted May 28, 2013 I've customized a PrestaShop 1.5.4.1 installation, and now the last checkout step (cashondelivery/validation) when user confirms the order a completely blank page appears. The customer receives the first mail, but not the web owner. I haven't found any error message anywhere, and I need to track where and why the process breaks after user clicks the "submit" button. Link to comment Share on other sites More sharing options...
vekia Posted May 28, 2013 Share Posted May 28, 2013 have you got an access to the php error log? If so, check this file. you said: I haven't found any error message anywhere have you got error reporting turned on? Link to comment Share on other sites More sharing options...
narcisgarcia Posted May 28, 2013 Author Share Posted May 28, 2013 Apache/Php doesn't report any error or warning. php_admin_value display_errors is On php_admin_value log_errors is On Link to comment Share on other sites More sharing options...
vekia Posted May 28, 2013 Share Posted May 28, 2013 and prestashop error reporting? (config/defines.inc.php) define('_PS_MODE_DEV_', false); to define('_PS_MODE_DEV_', true); Link to comment Share on other sites More sharing options...
narcisgarcia Posted May 28, 2013 Author Share Posted May 28, 2013 Yes, _PS_MODE_DEV_ was already set to true, and no result. Link to comment Share on other sites More sharing options...
vekia Posted May 28, 2013 Share Posted May 28, 2013 okay, so when you right click -> show source on that blank page, any code appear? html / js etc? or it's totally blank? Link to comment Share on other sites More sharing options...
narcisgarcia Posted May 28, 2013 Author Share Posted May 28, 2013 Totally blank. Apache's error.log has no new line, and these are the last 30 lines from access.log : 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/icon/pict_add_cart.png HTTP/1.1" 200 1207 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/bg_reduction.png HTTP/1.1" 200 499 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /1-medium_default/pomes.jpg HTTP/1.1" 200 1886 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/icon/home.gif HTTP/1.1" 200 367 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "GET /themes/mytheme/img/bg_li_idTabs.png HTTP/1.1" 200 530 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:55 +0200] "POST /?rand=1369746415131 HTTP/1.1" 200 575 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:57 +0200] "GET /themes/mytheme/img/bg_bt_2.gif HTTP/1.1" 200 478 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:57 +0200] "POST /?rand=1369746416962 HTTP/1.1" 200 575 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:59 +0200] "GET /modules/blockcart/img/icon/delete.gif HTTP/1.1" 200 500 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:06:59 +0200] "GET /modules/blockcart/img/icon/pict_add_cart.png HTTP/1.1" 200 1207 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:01 +0200] "GET /ca/pedido-rapido HTTP/1.1" 200 9825 "http://shop.example.com/ca/horta/2-tomaquets-kg.html" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:03 +0200] "GET /themes/mytheme/cache/d12b28136dca61c2b599e495e37f14fb_all.css HTTP/1.1" 200 12636 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:03 +0200] "GET /themes/mytheme/cache/75e033ebf0740f36e5e12e47535ddcec.js HTTP/1.1" 200 59082 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/bg_table_th.png HTTP/1.1" 200 562 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /3-small_default/tomaquets-kg.jpg HTTP/1.1" 200 1866 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/icon/quantity_up.gif HTTP/1.1" 200 359 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/icon/quantity_down.gif HTTP/1.1" 200 360 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /themes/mytheme/img/bg_form_h3.png HTTP/1.1" 200 542 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /img/s/8.jpg HTTP/1.1" 200 1466 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /img/s/7.jpg HTTP/1.1" 200 1665 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:05 +0200] "GET /modules/cashondelivery/cashondelivery.gif HTTP/1.1" 200 2680 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:21 +0200] "GET /ca/module/cashondelivery/validation HTTP/1.1" 200 3807 "http://shop.example.com/ca/pedido-rapido" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:23 +0200] "GET /themes/mytheme/cache/8a5b4c89a3a84c227121de4e4cbe99f8_all.css HTTP/1.1" 200 10876 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:23 +0200] "GET /themes/mytheme/cache/1c29dd3e4065a79a3d1a672ed455cd08.js HTTP/1.1" 200 42935 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:24 +0200] "GET /modules/cashondelivery/cashondelivery.jpg HTTP/1.1" 200 3299 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:07:24 +0200] "POST /?rand=1369746443992 HTTP/1.1" 200 575 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:08:12 +0200] "POST /ca/module/cashondelivery/validation HTTP/1.1" 200 261 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:08:15 +0200] "GET /favicon.ico HTTP/1.1" 404 4434 "-" "-" 1.2.3.4 - - [28/May/2013:15:08:15 +0200] "GET /favicon.ico HTTP/1.1" 404 4479 "http://shop.example.com/ca/module/cashondelivery/validation" "Mozilla/5.0 (X11; Linux) AppleWebKit/535.20+ Midori/0.4" 1.2.3.4 - - [28/May/2013:15:08:18 +0200] "GET /favicon.ico HTTP/1.1" 404 3845 "-" "-" (IP and domain masked) Link to comment Share on other sites More sharing options...
narcisgarcia Posted May 28, 2013 Author Share Posted May 28, 2013 For one test, I tried to increase php_admin_value memory_limit from 64M to 128M, but no luck. Link to comment Share on other sites More sharing options...
Generaal Posted May 28, 2013 Share Posted May 28, 2013 Hello, I have the same prob, blank, white page, with version 1.5.4.1 After uploading the product cvs (500 articles, +/-556Kb), all ok, then after configurate the tabs in the next PS page, and click on the green cvs import button.. Then the Google Chrome icon runs counterwise and after a 40 sec, I receive only a blank, white page back.. www.KKSKFSJF.be/Adm/index.php?controller=AdminImport&token=52a8b7a33379215f7982fa8bccd5d7fa Nothing helps..I have to startup the BO again, and when I controls the uploaded products, there are missing some products in the list, 378 from the 500 are correctly uploaded, but when I take the upload again, from the same cvs file, there are other products missing...(No mistakes in the cvs file data, I think.), Only when I make a mistake to uploading the cvs file (exclude the rule nr).. I receive the right page in my browser. Thanks for reading and hopely a answer, Best regards, Roger Link to comment Share on other sites More sharing options...
narcisgarcia Posted May 28, 2013 Author Share Posted May 28, 2013 (edited) I've tried xdebug module, and these are the last 100 trace lines when the blank page appears: 13.1581 15508688 -> function_exists() /srv/www/example.com/shop/public/classes/Tools.php:1168 13.1581 15508696 -> mb_substr() /srv/www/example.com/shop/public/classes/Tools.php:1169 13.1587 15506048 -> constant() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:78 13.1588 15505972 -> ob_start() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:79 13.1590 15547416 -> SmartyLazyRegister->displayWtPrice() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:79 13.1591 15547744 -> SmartyLazyRegister->__call() /srv/www/example.com/shop/public/config/smarty.config.inc.php:0 13.1592 15547788 -> is_array() /srv/www/example.com/shop/public/config/smarty.config.inc.php:228 13.1593 15548444 -> call_user_func_array() /srv/www/example.com/shop/public/config/smarty.config.inc.php:240 13.1594 15548760 -> ProductCore::displayWtPrice() /srv/www/example.com/shop/public/config/smarty.config.inc.php:0 13.1595 15548760 -> ContextCore::getContext() /srv/www/example.com/shop/public/classes/Product.php:2851 13.1596 15548760 -> ToolsCore::displayPrice() /srv/www/example.com/shop/public/classes/Product.php:2851 13.1597 15548892 -> is_numeric() /srv/www/example.com/shop/public/classes/Tools.php:453 13.1760 15548848 -> ContextCore::getContext() /srv/www/example.com/shop/public/classes/Tools.php:456 13.1761 15548892 -> is_int() /srv/www/example.com/shop/public/classes/Tools.php:460 13.1762 15548892 -> is_array() /srv/www/example.com/shop/public/classes/Tools.php:463 13.1763 15548892 -> is_object() /srv/www/example.com/shop/public/classes/Tools.php:470 13.1764 15549052 -> ToolsCore::ps_round() /srv/www/example.com/shop/public/classes/Tools.php:484 13.1765 15549096 -> round() /srv/www/example.com/shop/public/classes/Tools.php:1222 13.1767 15549284 -> number_format() /srv/www/example.com/shop/public/classes/Tools.php:493 13.1771 15547080 -> ob_get_clean() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:80 13.1772 15506172 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:80 13.1775 15506004 -> Smarty_Internal_Data->getVariable() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:161 13.1777 15505868 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:198 13.1779 15505868 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:200 13.1781 15505868 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:206 13.1783 15505868 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:210 13.1785 15505868 -> html_entity_decode() /srv/www/example.com/shop/public/cache/smarty/compile/3a/31/6b/3a316b8b72606a3b8391cc5126f3d77d03a0ad67.file.blockcart-json.tpl.php:212 13.1789 15505608 -> array_shift() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:185 13.1791 15505384 -> ob_get_clean() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:207 13.1794 15465336 -> Autoload->load() /srv/www/example.com/shop/public/classes/Autoload.php:0 13.1795 15465380 -> strtolower() /srv/www/example.com/shop/public/classes/Autoload.php:80 13.1796 15465556 -> strpos() /srv/www/example.com/shop/public/classes/Autoload.php:80 13.1959 15465336 -> smartyAutoload() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0 13.1960 15465380 -> strtolower() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1509 13.1962 15467088 -> strncmp() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1523 13.1974 15482084 -> include(/srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php) /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:1524 13.1978 15479536 -> Smarty_Internal_Filter_Handler::runFilter() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_templatebase.php:297 13.1979 15479668 -> is_array() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:57 13.1980 15479668 -> smartyMinifyHTML() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:60 13.1981 15479916 -> Autoload->load() /srv/www/example.com/shop/public/classes/Autoload.php:0 13.1981 15479960 -> strtolower() /srv/www/example.com/shop/public/classes/Autoload.php:80 13.1982 15480112 -> strpos() /srv/www/example.com/shop/public/classes/Autoload.php:80 13.1984 15480084 -> is_file() /srv/www/example.com/shop/public/classes/Autoload.php:86 13.1987 15479924 -> substr() /srv/www/example.com/shop/public/classes/Autoload.php:90 13.2408 15671992 -> require(/srv/www/example.com/shop/public/classes/Media.php) /srv/www/example.com/shop/public/classes/Autoload.php:95 13.2411 15671952 -> ReflectionClass->__construct() /srv/www/example.com/shop/public/classes/Autoload.php:98 13.2412 15672040 -> ReflectionClass->isAbstract() /srv/www/example.com/shop/public/classes/Autoload.php:99 13.2415 15677360 -> eval('�\022�As Media extends MediaCore {}') /srv/www/example.com/shop/public/classes/Autoload.php:99 13.2417 15676064 -> MediaCore::minifyHTML() /srv/www/example.com/shop/public/config/smarty.config.inc.php:142 13.2418 15676108 -> strlen() /srv/www/example.com/shop/public/classes/Media.php:65 13.2419 15676648 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/classes/Media.php:72 13.2420 15676824 -> ini_get() /srv/www/example.com/shop/public/classes/Media.php:471 13.2421 15676844 -> preg_replace_callback() /srv/www/example.com/shop/public/classes/Media.php:72 13.2608 15734300 -> require_once(/srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php) /srv/www/example.com/shop/public/classes/Media.php:74 13.2610 15733940 -> chr() /srv/www/example.com/shop/public/classes/Media.php:75 13.2611 15734012 -> chr() /srv/www/example.com/shop/public/classes/Media.php:75 13.2612 15734044 -> str_replace() /srv/www/example.com/shop/public/classes/Media.php:75 13.2613 15733784 -> Minify_HTML::minify() /srv/www/example.com/shop/public/classes/Media.php:76 13.2614 15733988 -> trim() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:59 13.2616 15734704 -> str_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:59 13.2617 15734628 -> strpos() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:64 13.2618 15734516 -> time() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:67 13.2619 15734560 -> md5() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:67 13.2621 15735036 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:75 13.2622 15735156 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:75 13.2623 15735644 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:82 13.2625 15735764 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:82 13.2626 15735612 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:89 13.2627 15735732 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:89 13.2628 15735636 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:95 13.2629 15735756 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:95 13.2631 15735644 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:102 13.2632 15735764 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:102 13.2633 15735316 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:106 13.2634 15735436 -> preg_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:106 13.2800 15735556 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:113 13.2802 15735676 -> preg_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:113 13.2804 15735544 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:120 13.2805 15735664 -> preg_replace_callback() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:120 13.2806 15735140 -> array_keys() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:127 13.2807 15735304 -> array_values() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:128 13.2808 15735468 -> str_replace() /srv/www/example.com/shop/public/tools/minify_html/minify_html.class.php:130 13.2810 15734004 -> trim() /srv/www/example.com/shop/public/classes/Media.php:76 13.2813 15733140 -> is_array() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:57 13.2814 15733096 -> smartyPackJSinHTML() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_filter_handler.php:60 13.2815 15733096 -> MediaCore::packJSinHTML() /srv/www/example.com/shop/public/config/smarty.config.inc.php:148 13.2816 15733140 -> strlen() /srv/www/example.com/shop/public/classes/Media.php:100 13.2818 15733672 -> MediaCore::getBackTrackLimit() /srv/www/example.com/shop/public/classes/Media.php:107 13.2819 15733792 -> preg_replace_callback() /srv/www/example.com/shop/public/classes/Media.php:107 13.2820 15734384 -> preg_last_error() /srv/www/example.com/shop/public/classes/Media.php:111 13.2834 15696560 -> DbCore->__destruct() /srv/www/example.com/shop/public/classes/db/Db.php:0 13.2836 15696560 -> DbPDOCore->disconnect() /srv/www/example.com/shop/public/classes/db/Db.php:251 13.3000 15696448 -> CookieCore->__destruct() /srv/www/example.com/shop/public/classes/Cookie.php:0 13.3001 15696448 -> CookieCore->write() /srv/www/example.com/shop/public/classes/Cookie.php:328 13.3003 15696448 -> Smarty->__destruct() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0 13.3004 15696448 -> Smarty_Internal_Template->__destruct() /srv/www/example.com/shop/public/tools/smarty/sysplugins/smarty_internal_template.php:0 13.3005 15696448 -> Smarty->__destruct() /srv/www/example.com/shop/public/tools/smarty/Smarty.class.php:0 13.6166 8468 TRACE END [2013-05-28 19:02:07] Edited May 28, 2013 by narcisgarcia (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 28, 2013 Share Posted May 28, 2013 Hello, I have the same prob, blank, white page, with version 1.5.4.1 After uploading the product cvs (500 articles, +/-556Kb), all ok, then after configurate the tabs in the next PS page, and click on the green cvs import button.. Then the Google Chrome icon runs counterwise and after a 40 sec, I receive only a blank, white page back.. www.KKSKFSJF.be/Adm/index.php?controller=AdminImport&token=52a8b7a33379215f7982fa8bccd5d7fa Nothing helps..I have to startup the BO again, and when I controls the uploaded products, there are missing some products in the list, 378 from the 500 are correctly uploaded, but when I take the upload again, from the same cvs file, there are other products missing...(No mistakes in the cvs file data, I think.), Only when I make a mistake to uploading the cvs file (exclude the rule nr).. I receive the right page in my browser. Thanks for reading and hopely a answer, Best regards, Roger I think this is better served as a separate thread. I don't think this is related to the Original Post. It sounds like you have a memory limit issue. Take a look at this post and make a new thread, I can move your original post to the new thread once you make it. Thank you kindly! http://blog.dh42.com/speed-prestashop-php-ini/ Link to comment Share on other sites More sharing options...
Generaal Posted June 14, 2013 Share Posted June 14, 2013 Hello Benjamin, I have serveral things traying to do, to solve this prob. I have start another topic about the issue.. 503 error, service not availible. (I have the prob also when I click on the Advance preference, configuration information. Calling the server host, nothing to find...no error reporting. Best Regards, Generaal Link to comment Share on other sites More sharing options...
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