Problem with the name and category of all product in BO.

[Guilherme Dutra]

Hello,

 

I have a problem in BO. The names and category of the products are not appearing the the list.

Also in Category the name and description are not appearing too.

 

Attach photos..

 

Someone can help me?

[vekia]

1. in front office everything works fine?
   
2. maybe you use some external software (like modules) with overrides?
   

[Guilherme Dutra]

1. in front office everything works fine?
   
2. maybe you use some external software (like modules) with overrides?
   

 

Yes, in front office everything is ok.

I don't remember when this starts, how can i know with there are one module making this problem?

[Guilherme Dutra]

1. in front office everything works fine?
   
2. maybe you use some external software (like modules) with overrides?
   

 

I think this started after i deactivated the multi store. Now I can not use the Catalog Prices Rules, i think because the system don't know with category will apply the rules.

 

Do you know what i have to do to solve this problem?

[vekia]

hello

 

it's hard to say whats going on.. i've got two additional questions:

- you use prestashop from official installation package? or maybe you use preinstallers like softaculous whi is usually available in hosting control panels?

 

With multistore everything works as you expect?

[Guilherme Dutra]

hello

 

it's hard to say whats going on.. i've got two additional questions:

- you use prestashop from official installation package? or maybe you use preinstallers like softaculous whi is usually available in hosting control panels?

 

With multistore everything works as you expect?

 

I use the official installation from the beginning. In option multistore, some products were appearing only in a store, then I gave up using.