Combination Gen 500 Intern Serv Error

[huduyudesign]

Greetings! Is there anyway to solve getting 500 Internal Server Error when using Combination Generator? Settings for memory or anything? I'm creating drop down combinations of Day & month plus one more drop down & got it once but on next product, can't get past the error.

 

Thanks,

Susan

[Bill Dalton]

Hi Susan, this could be cause by a number of things. You can turn on error mode,

 

PrestaShop's default settings prevent the client to see any server error message or any debugging code.

 

You, on the other hand, need this information in order to correct any potential mistake in your code. To that end, open the /config/defines.inc.php file, and change the following line:

 

/* Debug only */

define('_PS_MODE_DEV_', true);

 

You could also try increasing the memory available, here is a great resource to learn about that,

http://blog.dh42.com/speed-prestashop-php-ini/

[SmartDataSoft]

Hi Susan, this could be cause by a number of things. You can turn on error mode,

 

PrestaShop's default settings prevent the client to see any server error message or any debugging code.

 

You, on the other hand, need this information in order to correct any potential mistake in your code. To that end, open the /config/defines.inc.php file, and change the following line:

 

/* Debug only */

define('_PS_MODE_DEV_', true);

 

You could also try increasing the memory available, here is a great resource to learn about that,

http://blog.dh42.com...tashop-php-ini/

hello, Bill Dalton

 

i have saw some client site show 500 error. even when they sort the prestashop homeslider sorting the fire bug show that error. i saw this with multiple client site. is that server problem or prestashop. even i copy the url where fire ajax request, in the browser and it show same issue. any idea ?>

[huduyudesign]

Thank you Bill, will look into the error mode shortly. In looking at the link, this maybe issue to. I'm with Hostgator & cannot change php.ini file with plan.

safe mode = Off (cannot adjust)

memory_limit = 256M (MAXIMUM)

max_execution_time = 30 (MAXIMUM in seconds)

max_input_time = 60 (MAXIMUM in seconds)

post_max_size = 64M (MAXIMUM)

upload_max_filesize = 64M (MAXIMUM)

enable_dl = Off (cannot adjust)

[SmartDataSoft]

Thank you Bill, will look into the error mode shortly. In looking at the link, this maybe issue to. I'm with Hostgator & cannot change php.ini file with plan.

safe mode = Off (cannot adjust)

memory_limit = 256M (MAXIMUM)

max_execution_time = 30 (MAXIMUM in seconds)

max_input_time = 60 (MAXIMUM in seconds)

post_max_size = 64M (MAXIMUM)

upload_max_filesize = 64M (MAXIMUM)

enable_dl = Off (cannot adjust)

hello, i also used hostgator baby plane but i didn't face this issue. can you put your site url so that expert can check and suggested you.

[tomerg3]

If you try to generate more than 1,000-3,000 combinations per product, you will run into memory errors, as Prestashop simply cannot handle that many.

 

You can either reduce the number of combinations, or look into an alternative solution such as http://www.prestashop.com/forums/index.php?/topic/47363-module-attribute-wizard-pro-create-an-unlimited-number-of-attributes-and-display-as-radio-button-checkbox-dropdown-textbox-teaxtarea-files/unread/

[huduyudesign]

Here is url to store. http://adogstore.com/index.php?id_category=6&controller=category&id_lang=1 I have done modification to location of combination boxs & add to cart, dropped them down into Info tab section.

 

The top product loaded successful but it's scary in Quantity on Calendar > Product page it's showing 1040000 for the combinations I guess. The third product is one I can't get to complete without 500 error. I have three more things to add & can't. Tried loading all at once, combinations one by one & just can't get past error.

 

Trying to avoid using text box for customer to add info as have used in previous carts yrs past & they could seem to enter required info as we needed it.

 

Did not complete tech support with hostgator as had to go to meeting. Nor done debug yet.

 

Appreciate your alls help on this. Trying to avoid purchasing Wizard module as this is simple product & 501 © foundation is trying to avoid extra expenses.