Amazon Market Place Module - Server Error

[merkury.it]

Hello,

 

(sorry for my bad English, I use google translate;)

 

someone bought the module from Amazon Market Place addons.prestashop?

 

I'd like to know if it works well with you and if you can upload your products on Amazon.

 

Honestly, the module gives me 'Server problems that I can not solve.

The only assistance that I received from them was to tell me to contact the server administrator to understand the problem.

From what I understand the problem is with the max_execution_time. Then I took him to 60 (was 30), but even with 60 fine. I can not increase it because it slows me down too the site!

 

I want to clarify that I never had no such problem for any module, including Ebay which also load thousands of products a day.

With this I can not even load 10 products.

 

And as mentioned above assistance is really bad. Now after months and many emails I may say so quietly!

 

Configuration information, if they can serve

 

Server information: Linux # 1 SMP Wed Dec 19 07:05:20 UTC 2012 x86_64

Version of the server software: Apache

PHP Version: 5.4.10

Memory limit: 128M

Maximum runtime: 60

information datatbase

 

MySQL version: 5.5.30-cll

MySQL engine: InnoDB

Prefix Tables: ps_

 

I hope that you share your experiences!

 

thank you very much

[common-services]

Hello,

 

I want to clarify that I never had no such problem for any module, including Ebay which also load thousands of products a day.

You can't compare this module and eBay module. This module parse and build a complex XML stream for Amazon which is not same than the stream which is sent to eBay...

 

 

 

And as mentioned above assistance is really bad.

We have an excellent reputation for support. The problem is a communication and language issue.

 

With this I can not even load 10 products.

(sorry for my bad English, I use google translate;)

That could and must be solved. But we got many communication issues with you.

If you are not able to communicate in a fluent english please send us all the necessary information to diagnose the problem.

As we do not offer support on forums, please continue to reply to us by email and come here after to indicate that the problem was successfully solved. This is the fair way.

 

At this date, 22/05/2013 we answered that you are trying to create thousand of products which are already created. This situation cause a server issue.

 

I hope you will understand the situation and that your next message will be that the problem is solved. To reach this goal please continue and follow your support ticket by email.

 

Thank you

The Technical Support Team.

[merkury.it]

I confirm the resolution of any problems with this form.

The technical support was very friendly and helped me to solve problems.

Some problems were caused by wrong settings by me, others by the server settings.

 

The module works perfectly

 

thanks