Taxes & Tax Rules ERROR

[waldomalan]

I am desperate for help.

I am setting up my shop in South Africa which has a 14% VAT.

However, the setup doesn't calculate the VAT (tax) correctly.

 

This is the process I have followed:

1) Set up taxes (localisation->taxes)

2) Configured a new rule to indicate 14% (localisation->tax rules)

3) Catalog->product->price : here I chose my tax rule from the drop-down menu.

 

In the "pre-tax retail price" block I enter an amount

Choose the correct tax rule

"Retail price with tax" displays whatever is typed into the pre-tax box.

 

nothing I do seems to change this.

I have deleted ALL TAXES and ALL TAX RULES, re-entered just a single Taxes & Tax Rules, chose that one under products... same result -> it won't calculate the tax correctly (not at all)

 

Any help would be appreciated!

Thanks!

Waldo