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Back Office is not displaying after changing Store domain.


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Hi

 

I changed my store Domain Name.

 

I Followed the guides:

http://doc.prestashop.com/display/PS15/Developer+Guide

 

http://www.templatemonster.com/help/prestashop-1-5-x-how-to-move-your-website-from-one-domain-to-another.html

 

Everything looks OK at the Front Office, but Back Office is not working! can't access the admin panel =\

.htaccess is properly edited.

 

any ideas?

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Hi

 

Thanks for reply!

The database was set correctly.

 

At first, the site was working but the backoffice was not accessible - the login page was not reachable - just white page.

 

Now I tried to do this again and I have a server error..

 

Can't point on the problem =\

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what you mean by server error? any error code?

you should try to turn on error reporting, if you've got white page there is probably some error in the code

have you got an access to the php error log?

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  • 3 weeks later...

I am also having this same issue.

 

I copied my prestashop store from one folder to another on my server to switch the domain for the shop. The database is the same, and products, images, css and modules all load correctly on the first page of the front office. But if I click any products, or try to log into the back office, it gives me a server 500 error.

 

I have switched the database settings as outlined in your guide for transferring domains. I followed the guide to a T and I am still getting a server 500 error.

 

Thanks in advance for the help.

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I actually ended up solving this issue. I checked the error logs to see what the error was specifically, and it was giving me permission write errors from the smarty tool. I needed to change the folder/file permissions to what they were before I switched the folder/domain on my live server.

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