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[solved] Order is not generated


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Hello,

 

Recently I moved my site to Godaddy hosting. After that I'd a problem in generating order. For past two weeks, In my site Customer can add products to cart, check out, access our payment gateway and paid money also. After amount is debited from our customer account Order is not generated in back office.

Even product details are not available in admin -> customers ->carts also.

Please help....

Edited by vekia (see edit history)
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Hello,

 

Recently I moved my site to Godaddy hosting. After that I'd a problem in generating order. For past two weeks, In my site Customer can add products to cart, check out, access our payment gateway and paid money also. After amount is debited from our customer account Order is not generated in back office.

Even product details are not available in admin -> customers ->carts also.

Please help....

 

hello

Maybe this issue is related to the payment method? Can you check other payment methods?

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