anna_k Posted May 20, 2013 Share Posted May 20, 2013 Hi, I have a problem with my payment modules, When reaching the final step of payment, it says "no payment modules have been installed". We have got a confirmation from paypal that the module (latest version) has been configured correctly. Despite this, it is not visible on our site. Please let me know if you have any idea of why this is... Thanks /Anna Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 20, 2013 Share Posted May 20, 2013 Hello Anna, what version of PrestaShop are you using? What version of PayPal? Do you have a link to your website? Link to comment Share on other sites More sharing options...
anna_k Posted May 20, 2013 Author Share Posted May 20, 2013 Hi, thanks for replying im using prestashop 1.5.1 and paypal 3.5.. Well the shop is in maintenence mode , i could send you the BO link so that you could add your ip and see the shop if you tell me where to send you the login? Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 20, 2013 Share Posted May 20, 2013 Can you show us a screenshot of your PayPal configuration screen. It should show up if it is configured correctly? Link to comment Share on other sites More sharing options...
anna_k Posted May 20, 2013 Author Share Posted May 20, 2013 I think its configures correctly? thats atleast what paypal said when we called so i guess its some other problem...well i hope not but ...:-p Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 20, 2013 Share Posted May 20, 2013 When you put it on test mode does anything show up? There is a green checkmark by the module name in your modules list? Link to comment Share on other sites More sharing options...
anna_k Posted May 20, 2013 Author Share Posted May 20, 2013 Hmm, What do you mean by "test mode"? it looks like this in my list.. Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 20, 2013 Share Posted May 20, 2013 I'm sorry but the configuration screens are in french and it I'm not for certain what the problem is. It should show up as a payment method. A link to your store would be good if you could take it off maintenance mode. That way, other people can help out. Link to comment Share on other sites More sharing options...
anna_k Posted May 20, 2013 Author Share Posted May 20, 2013 oh thats right...i didnt even think about the french.. Here is the link: www.konad-france.com Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 20, 2013 Share Posted May 20, 2013 I tried to test an order and there were no carriers that delivered to my address (Florida) When you go to modules>payment Can you check to make sure that PayPal is enabled , and let us know what restrictions you have set up. Link to comment Share on other sites More sharing options...
anna_k Posted May 21, 2013 Author Share Posted May 21, 2013 these are the restrictions, and for the countries, america and france are the ones activated. Link to comment Share on other sites More sharing options...
anna_k Posted May 21, 2013 Author Share Posted May 21, 2013 and as you can see on the screenshot in my post from 9.02 pm, paypal is enabled, so that cant be the issue.. Link to comment Share on other sites More sharing options...
anna_k Posted May 21, 2013 Author Share Posted May 21, 2013 i think i fixed it, i read in the forum about someone who had the same problem, and all i had to do was to enable euros as currency, which i hadnt done before apparently! thanx for your help anyway though! i hope this is the end of my payment module troubles! 1 Link to comment Share on other sites More sharing options...
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