hjason7812 Posted May 19, 2013 Share Posted May 19, 2013 Hello, i am new to your forums and to the shop.. Sorry if this is in the wrong spot.. Anyways here is goes, i just installed the shop went to sign into the admin panel and it asks for my email and password.. So i enter my email i signed up with my hosting company with.. Then i entered the password i installed the script with.. But it will not login, keeps saying it is the wrong email or password.. So how do i fix this problem? and why do you even ask for an email in the first place? It should be the username you put in when installing it.. Thanks Link to comment Share on other sites More sharing options...
vekia Posted May 19, 2013 Share Posted May 19, 2013 hello welcome on forum! So i enter my email i signed up with my hosting company with.. you have to use an email that you use in the installation procedure, not related to your account in your hosting company. Link to comment Share on other sites More sharing options...
hjason7812 Posted May 20, 2013 Author Share Posted May 20, 2013 (edited) hello welcome on forum! you have to use an email that you use in the installation procedure, not related to your account in your hosting company. I did not sign up with any email when i installed through my hosting.. They ask you to make up a username and password.. But i got in and seen it was all complicated, i like the way it looks though.. I have been working with zen cart and it is a lot easier than prestashop... Prestashop don't even have a config.php file in the software anywhere.. How can you have a store without that? it needs one so you can goto other servers if need be.. Zen cart has 3 of them and they are all easy to find and edit.. Was going to try this out because it looks more professional than zen cart does. But not after what i seen in the admin panel... I like all of the stuff you can install and what not.. But to get anything done would take years what i have planned to even open the site.. Thanks for your reply anyways... Edited May 20, 2013 by hjason7812 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 20, 2013 Share Posted May 20, 2013 I did not sign up with any email when i installed through my hosting.. They ask you to make up a username and password.. But i got in and seen it was all complicated, i like the way it looks though.. You installed prestashop via pre-installer like scriptaculous, am I right? In my opinion this is bad idea. It's better to download official package from http://prestashop.com then upload it manually to the ftp. Prestashop don't even have a config.php file in the software anywhere.. Prestashop has got this file located in /config/ directory How can you have a store without that? it needs one so you can goto other servers if need be.. Prestashop has got this file located in /config/ directory Link to comment Share on other sites More sharing options...
hjason7812 Posted May 20, 2013 Author Share Posted May 20, 2013 You installed prestashop via pre-installer like scriptaculous, am I right? In my opinion this is bad idea. It's better to download official package from http://prestashop.com then upload it manually to the ftp. Prestashop has got this file located in /config/ directory Yes i installed it through a Auto installer i use them all the time for my website installs.. It is easier than the hassel of making a database etc.. As for the config.php file you say is there.. It is a configuration.inc file Which doesn't have the database settings inside of it.. Thank you again for your reply Link to comment Share on other sites More sharing options...
vekia Posted May 20, 2013 Share Posted May 20, 2013 autoinstallers not always work well, believe me, sometimes autoinstallers hasn't got latest and up to date version of the software. When you install software manually - you've got control on installation procedure. I suggest to my customers to use always official installation package from official website. here is a config directory structure (for prestashop 1.5.4.1) database login etc you've got here: settings.inc.php define('_DB_SERVER_', 'localhost'); define('_DB_USER_', 'username'); define('_DB_PREFIX_', 'ps_'); define('_DB_PASSWD_', 'password'); employees (administrator + employees) account are in the database, in the table ps_employee so you can check there your admin emaill address Link to comment Share on other sites More sharing options...
hjason7812 Posted May 20, 2013 Author Share Posted May 20, 2013 autoinstallers not always work well, believe me, sometimes autoinstallers hasn't got latest and up to date version of the software. When you install software manually - you've got control on installation procedure. I suggest to my customers to use always official installation package from official website. here is a config directory structure (for prestashop 1.5.4.1) database login etc you've got here: settings.inc.php define('_DB_SERVER_', 'localhost'); define('_DB_USER_', 'username'); define('_DB_PREFIX_', 'ps_'); define('_DB_PASSWD_', 'password'); employees (administrator + employees) account are in the database, in the table ps_employee so you can check there your admin emaill address Just downloaded this again and unzipped it.. Then took a screen shot of it showing the config file in the software from your website.. I threw in the actual download file as well.. This is how it looks on the server too.. No other files show up in the config file.. Link to comment Share on other sites More sharing options...
vekia Posted May 20, 2013 Share Posted May 20, 2013 It's because this file is created during the installation procedure: Link to comment Share on other sites More sharing options...
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