Why does canceled order status not return inventory?

[djmonkeyboy]

NOTE: Most of my rant here may be fixed by turning on Enable returns under Orders / Merchandise Returns

I'll still testing, but very odd to have to turn that on to effect standard order canceling functionality expectations.

 

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So I tried searching and saw mostly replies of going through all these steps just to make an order truly canceled. When an order is canceled I think the VAST majority of users expect the order contents to automatically go back to the inventory pool and the payment expectation to be cleared from the customer's outstanding balance.

 

Instead it appears canceled is purely a label that does none of this and assuming there is no good reason, this needs to be fixed. To cancel an order properly shouldn't take a long pile of steps like it appears to now.

 

Someone please set me straight if I'm missing something...

 

Additionally while trying to figure this out I noticed an email is sent to the customer every time an order change is made, so say if I have to delete 5 items from a 10 item order, the customer gets 5 emails! (every time the delete product trash can icon is pressed)

Edited May 17, 2013 by djmonkeyboy (see edit history)

[BoKr]

So what's about he customer notification? Any workaround since at the moment Prestashop's emails a spamming my customers accounts!

At least most of the status changing if not all invokes new email notifications

 

Taken from the digging proccess above I assume RMA turned on in the BO is a MUST to edit orders?

 

Anyway I asked this at an other post but am still waiting for some clear explainations. But this here is also about the notifications. so, please ....