[solved] Database Server is not found. Please verify the login, password and server fields (DbPDO)

[911tictac]

Hi guys

really am struggling here, I have been searching the forums and online for a solution to this have tried most solutions.

 

I have created a couple of prestashop online shops before using the same host and have got over all of the issues but this time I am coming up against a brick wall, not sue if it is me.......help

 

So, gets through to the database configuration and all it keeps coming up with is this

 

'Database Server is not found. Please verify the login, password and server fields (DbPDO)'

 

the db is remote on web server, the same as i have done before, although I have noticed that the resolve details now are to https where as before I believe it was just http. I just dont know if I have to enter anything different for the new version 1.5.4 than I have in the past, but I just cant find the db.

 

I know the settings are correct as I can browse to the db and login. If there is someone to help I would really appreciate it,

 

Regards

[PascalVG]

When exactly do you see this error? During installation, or afterwards?

 

Did you (try to) turn on SSL in your shop? (If you can login into Back office, check Preferences->General?)

[911tictac]

Hi,

It is during the installation that the error occurs, which means that I cant get any further, so cant get to the back office.

 

but thanks for the idea

Cheers

[911tictac]

[sOLVED]

 

It was all down to the password, although there is now another error further on, but i shall endevour to resolve, if not will post again.

Thanks for the help

[vekia]

thanks for the information. Now I can mark this thread as solved

 

regards

[kiwixp]

Wait !!!
My Problem was not with the Password.
My Problem was that the Host created a new corrupt database.
I had to delete the old and create a new one.

Now you can mark this thread as solved

Edited September 6, 2013 by kiwixp (see edit history)

[geolan]

Hi! on the same I'm doing a test of this shop on cpanel hosting, can some one help me how to get  Database server address: before  I have been using a host where getting all these detail is easy.  The whois for the domain is

 

 

Domain Name: EXOTICDESTINATIONSKE.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com

 

Thanks in advance

[PascalVG]

Hi geolan,

not sure if I understand you right, but do you want to know what to fill in at the database settings page when installing?

If so, do this: go to your cPanel, go to phpMyAdmin, login to the database (remember login name and password) and go to your database. Then at the top your see something like this:

localhost-><full database name>->selected table

 

so,

define('_DB_SERVER_', 'localhost');  (or, if there's something else than localhost in the database line use that)

define('_DB_NAME_', '<full database name from above>');

define('_DB_USER_', 'login name');

define('_DB_PASSWD_', 'password');

 

Hope this helps,

pascal

[YourElegantAffairs]

Hi,

I'm stuck at the database configuration. What is the difference between database username and database login? I have created a new database but I can't quite figure out the authentication. Please help!!

Thanks!

[YourElegantAffairs]

[sOLVED]

My database issue was solved by godaddy customer support, instead of using 'local host' I used a db link.


Thanks!!