djaenicke Posted May 14, 2013 Share Posted May 14, 2013 Hi, When I try and upload new product images they display fine in the back office but on the actual store front they don't. Instead the image url is something like: http://joovuu.com/shop/30-large_default/kodak-colorplus-200-135-film-24-pictures-.jpg however, there is no folder on my server that corresponds to that nor picture and therefore it is trying to get a picture from somewhere that does not exist. How can I change this? Thank you for any help you give me. Dan Link to comment Share on other sites More sharing options...
vekia Posted May 14, 2013 Share Posted May 14, 2013 can you go to the preferences->images does the picture named "large_default" exist there (on list)? Link to comment Share on other sites More sharing options...
djaenicke Posted May 14, 2013 Author Share Posted May 14, 2013 Hi Vekia thank you for your response. It does exist yes with the last two colums with 'x's in them. I tried changing these to tick to no avail so far. Thank you, Dan Link to comment Share on other sites More sharing options...
djaenicke Posted May 15, 2013 Author Share Posted May 15, 2013 Any idea anyone? Thank you Link to comment Share on other sites More sharing options...
vekia Posted May 15, 2013 Share Posted May 15, 2013 can you try to turn off the Friendly Urls in preferences -> SEO & URLs ? Link to comment Share on other sites More sharing options...
djaenicke Posted May 15, 2013 Author Share Posted May 15, 2013 Worked like a charm! Thank you! How can I still have friendly urls and images though? But thank you so much! Link to comment Share on other sites More sharing options...
vekia Posted May 15, 2013 Share Posted May 15, 2013 Okay, so, now we know where the problem is. Can you try to turn it back on (friendly urls) and then: preferences -> images regenerate thumbnails Link to comment Share on other sites More sharing options...
djaenicke Posted May 15, 2013 Author Share Posted May 15, 2013 Nope that does not work. I also now have no product descriptions in front office but they are there in back office, when checking my products in google chrome but I do have product descriptions in firefox, ie, safari, opera Link to comment Share on other sites More sharing options...
vekia Posted May 15, 2013 Share Posted May 15, 2013 hey i tested your store in chrome, everything appear: Link to comment Share on other sites More sharing options...
djaenicke Posted May 15, 2013 Author Share Posted May 15, 2013 Ahhh must have been a glitch. Still can't have pictures and friendly URLs though . Maybe a re-install? If so how do I backup everything? Thank you for everything so far! Link to comment Share on other sites More sharing options...
djaenicke Posted May 15, 2013 Author Share Posted May 15, 2013 (edited) Also whenever I click on the modules button in BO I now get this error: [PrestaShop] Fatal error in module smarty_internal_templatebase:Allowed memory size of 33554432 bytes exhausted (tried to allocate 268330 bytes) and I can't access my shop www.joovuu.com/shop as I have the following error: Server error The website encountered an error while retrieving http://joovuu.com/shop/index.php. It may be down for maintenance or configured incorrectly. Here are some suggestions: Reload this webpage later. HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request. Any help again? Thank you! Edited May 15, 2013 by djaenicke (see edit history) Link to comment Share on other sites More sharing options...
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