[solved] Tab file cannot be found.

[hallzer]

Please Help!

 

I moved over my shop to a new server. I added all files, imported SQL and updated the settings.inc file. The issue is when I log into the backend of the shop I cannot see any tabs and keep seeing

Tab file cannot be found.

 

This is urgent. Any help please!!

[vekia]

hmm sounds strange, what prestashop version you use and you have't got access to all tabs? Or just for specified tabs?

[hallzer]

I am using 1.4.7.0 and I cant access any of the tabs.

 

Here is a screenshot of what I am seen

Edited May 14, 2013 by hallzer (see edit history)

[benjamin utterback]

Hello, when did this happen? Do you have any idea of what changes, if any, were made that may have caused this?

[hallzer]

Hi Benjamin,

 

It has only happened over the weekend when I moved over to a new server. I haven't made any changes to the shop as I can't edit anything as it keeps displaying tab file cannot be found.

[vekia]

really weird, it looks like css & db & core issue

 

you can try to turn on error reporting, maybe some other errors will appear

[hallzer]

SOLVED//

 

Hi Vekia,

 

Thank you for your advice. I turned on error reporting and it turned out that I was missing some core files from the shop. Uploaded them to the server and now everything is being displayed as it should be.

 

Thank you again

[vekia]

great news, im glad that I could help you :-)

 

i marked this thread as solved

 

regards

[gesualdodivenosa]

Hello, when I go to "E-mail" under Preferences system shows "

Tab file cannot be found.

" Server admin was moving my prestashop website to a new server. I use 1.4.7.3 version. Any idea? folder email is there on root, everything looks fine from FTP.

[vekia]

check /tabs/ directory (in your ADMIN dir), have you got there file name AdminEmails.php ?

[gesualdodivenosa]

Hey PrestaShop Superstar! thank you for your answer. No, file wasn't there. I uploaded from a backup from my computer but now this warning appear:

 

 

Warning

: include_once(/home/cooltomi/public_html/admin387/tabs/AdminEmails.php) [

function.include-once

]: failed to open stream: Permission denied in

/home/cooltomi/public_html/admin387/functions.php

on line

259

 

Warning

: include_once() [

function.include

]: Failed opening '/home/cooltomi/public_html/admin387/tabs/AdminEmails.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in

/home/cooltomi/public_html/admin387/functions.php

on line

259

Tab file cannot be found.

[gesualdodivenosa]

This is the line 259 into functions.php "include_once(PS_ADMIN_DIR.'/tabs/'.$tab.'.php');"

[vekia]

have you tried to change the permissions? It looks like there is permission problem

[gesualdodivenosa]

Vekia! you saved my day, THANK YOU, yes, it was a permission problem I changed to 644 so now works perfect! Have a nice day.

[vekia]

you're welcome

may i know where you've got hosting?

[gesualdodivenosa]

Yes, this Prestashop website is hosted by RapidVPS.com

[musicmaster]

For those encountering the "tab file cannot be found" error maybe my experiences will help.

 

I got the following error (in PS 1.4.9) after I switched debug mode on in config.inc.php:

include(C:\xampp\htdocs\_snoep55/translations//errors.php) [function.include]: failed to open stream: No such file or directory in C:\xampp\htdocs\_snoep55\adminka\init.php on line 64

 

As you may notice in the url there are two slashes next to each other where normally the language tag ("en", "fr" or "de") should be in between.

 

This was a copy of a webshop that I had made for development. It appeared that MysqlAdmin had made only a partial copy of my database and that the ps_lang table was missing. Unfortunately Prestashop gives no error message for this. Switching the Mysql debug on in config.inc.php was impossible as it resulted in an out of memory error (Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 261904 bytes) in C:\xampp\htdocs\_snoep55\classes\Db.php on line 612).