soohan Posted May 14, 2013 Share Posted May 14, 2013 I faced some problem with my website. www.lee-sports.com I was unable to login to my account and the item couldn't add to cart. The cart shows empty when I proceed to checkout. It happens only for some of the computer. Is it problem of my computer? Any solution for the problem? Need help urgently. Link to comment Share on other sites More sharing options...
vekia Posted May 14, 2013 Share Posted May 14, 2013 hello i tested your website and add to cart works well, in what web bowser you've got troubles? Link to comment Share on other sites More sharing options...
soohan Posted May 23, 2013 Author Share Posted May 23, 2013 In all browser. Most of the pc can use my website with no problem. But only a very little amount of pc cant work. Please help! Link to comment Share on other sites More sharing options...
vekia Posted May 23, 2013 Share Posted May 23, 2013 tested it once again, everything works well: http://i.imgur.com/AjvI5Bl.png it's hard to say what's going on because i cant reproduce this issue. I think that the problem is related to the browser, not prestashop Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 23, 2013 Share Posted May 23, 2013 I don't think the problem could be PrestaShop at all because I too tried your website on all three major browsers, IE, Chrome, Firefox with no problem. The problem is other people's PC's or Browsers. Maybe they are not updated. What country are most of your customers going to site from? Link to comment Share on other sites More sharing options...
vekia Posted May 23, 2013 Share Posted May 23, 2013 I totally agree with you Benjamin, a moment ago i checked it also on the galaxy tab, works well too Link to comment Share on other sites More sharing options...
soohan Posted May 26, 2013 Author Share Posted May 26, 2013 Hi, it will not be the browser problem. Because i have tested with all browser, Chrome, Firefox and IE. It doesn't work well with my pc. It should be my pc problem. Link to comment Share on other sites More sharing options...
vekia Posted May 26, 2013 Share Posted May 26, 2013 Sure, you've got right - it should be. Maybe you've got some software (or addons in your browsers) which don't allow to use cookies in your browsers etc? Link to comment Share on other sites More sharing options...
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