iHostingWebs Posted May 14, 2013 Share Posted May 14, 2013 I have installed a new 1.5.4.1 and going into the modules to install PayPal which is on the list when I click install nothing happens. I downloaded the module from prestastore and added the zip file and click install ... still nothing. I unzipped the downloaded module and used FTP to the module folder and then went back to modules and click install ... still nothing. Can someone help please? Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 14, 2013 Share Posted May 14, 2013 Hi iHostingWebs, PayPal was not on the list? What do you mean you "click install nothing happens" Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 In the BO when I go to modules PayPal is there but not installed so when I click install it does nothing and its not installed. Had to work around it a copy the module from another 1.5.4.1 install and add through the file manager ... so now I have PayPal working on the site ... I think? Not able to actually check because now I found a internal error I suppose. When I click on an item to view it the whole page is blank. Example - http://herbalbodyblessings.com/Products/home/8-lavender-bath-soap.html So not sure why this is happening with the blank pages. Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 14, 2013 Share Posted May 14, 2013 Have you turned on Error reporting? config>defines.inc.php > set Dev Mode to True? Read more here, http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 No I will do that ... will that tell what the error is? Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 14, 2013 Share Posted May 14, 2013 It should give more information. From there we can try and find the root of the error. Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 (edited) Okay I have it turned on ... but have no clue to the what is showing me exactly? Some background info - the original store was 1.5.3.1 and is located at herbalbodyblessings.com/Online it started having problems with not accepting PayPal. I upgraded the store to 1.5.4.1 still same issue. So I created another fresh install with 1.5.4.1 herbalbodyblessings.com/Products and used the database from herbalbodyblessings.com/Online to add the products. Had the issue with PayPal fixed that by copying the module from herbalbodyblessings.com/Online. Now when to view the products the pages come up blank. Yes, I also SEO & URLs and made the Base URI /Products/ Edited May 14, 2013 by iHostingWebs (see edit history) Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 This is what the page shows: [PrestaShopDatabaseException] Unknown column 'mobile_theme' in 'field list' INSERT INTO `ps_guest` (`id_operating_system`, `id_web_browser`, `id_customer`, `javascript`, `screen_resolution_x`, `screen_resolution_y`, `screen_color`, `sun_java`, `adobe_flash`, `adobe_director`, `apple_quicktime`, `real_player`, `windows_media`, `accept_language`, `mobile_theme`) VALUES ('3', '4', '0', '0', '0', '0', '0', '0', '0', '0', '0', '0', '0', '', '0') at line 607 in file classes/db/Db.php 601. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);602. }603. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))604. {605. if ($sql)606. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');607. throw new PrestaShopDatabaseException($this->getMsgError());608. }609. }610.611. /**DbCore->displayError - [line 307 - classes/db/Db.php] - [1 Arguments]DbCore->query - [line 581 - classes/db/Db.php] - [1 Arguments]DbCore->q - [line 372 - classes/db/Db.php] - [2 Arguments]DbCore->insert - [line 465 - classes/ObjectModel.php] - [3 Arguments]ObjectModelCore->add - [line 427 - classes/ObjectModel.php] - [2 Arguments]ObjectModelCore->save - [line 188 - classes/Guest.php] - [0 Argument]GuestCore::setNewGuest - [line 102 - modules/statsdata/statsdata.php] - [1 Arguments]StatsData->hookFooter - [line 423 - classes/Hook.php] - [1 Arguments]HookCore::exec - [line 767 - classes/controller/FrontController.php] - [1 Arguments]FrontControllerCore->initFooter - [line 172 - classes/controller/Controller.php] - [0 Argument]ControllerCore->run - [line 349 - classes/Dispatcher.php] - [0 Argument]DispatcherCore->dispatch - [line 28 - index.php] - [0 Argument] Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 14, 2013 Share Posted May 14, 2013 In your Back Office could you try to go to Preferences>Themes and Disable the Mobile theme. Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 (edited) Okay disabled the mobile. Still a blank page and no items added to cart either. Edited May 14, 2013 by iHostingWebs (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 14, 2013 Share Posted May 14, 2013 Hello, this is a new installation of 1.5.4.1 with no modifications or added modules? Link to comment Share on other sites More sharing options...
iHostingWebs Posted May 14, 2013 Author Share Posted May 14, 2013 (edited) Yes a new installation of 1.5.4.1 no modifications using the default theme and no new modules except moving over the PayPal module that I copied from another file that also has a 1.5.4.1 install. Did really start having problems with the site until I added SSL on ... could that be it? Here are the new codes that are showing: Table 'herbal_prest14.ps_tab_module_preference' doesn't exist SELECT module FROM ps_tab_module_preference WHERE `id_tab` = 70 AND `id_employee` = 2 at line 607 in file classes/db/Db.php 601. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);602. }603. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))604. {605. if ($sql)606. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');607. throw new PrestaShopDatabaseException($this->getMsgError());608. }609. }610.611. /** Edited May 14, 2013 by iHostingWebs (see edit history) Link to comment Share on other sites More sharing options...
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