Herbalife Posted May 12, 2013 Share Posted May 12, 2013 Hi. I'm running 1.5.4.1 and Paypal 3.5.0 is integrating just fine with the standard site. However, the mobile site is returning the 10472 error when the Paypal Checkout is selected. If the customer selects 'Add to Cart' all is fine. Please can anyone help with this? Link to comment Share on other sites More sharing options...
Herbalife Posted May 14, 2013 Author Share Posted May 14, 2013 Please please please can someone help with this? I'm desperate here and can't find anything within the mobile theme to edit. Any suggestions really would be appreciated. Thank you. Link to comment Share on other sites More sharing options...
thomasp Posted May 16, 2013 Share Posted May 16, 2013 (edited) I have the same problem (prestashop 1.5.4 and Paypal 3.5.0) I don't use a mobile theme, but paypal returns this error just when you use a mobile or tablet. (The problem is that paypal redirects mobile devices automatically to the mobile.paypal site. and this site must need different information from the shop) Does anyone have a solution?? Edited May 16, 2013 by thomasp (see edit history) Link to comment Share on other sites More sharing options...
Herbalife Posted June 13, 2013 Author Share Posted June 13, 2013 Anyone please? I'm about to commit to pay someone to create a separate mobile website, so I'd really appreciate if anyone has any help with this please. Link to comment Share on other sites More sharing options...
squareone Posted June 20, 2013 Share Posted June 20, 2013 I am in the same boat. Nobody here knows what is up with this??? Link to comment Share on other sites More sharing options...
squareone Posted June 20, 2013 Share Posted June 20, 2013 Here is what I did and I THINK it is working. But beware, I know less about Prestashop than anyone on this board so if someone smarter than me (anyone?) can verify ti would be appreciated. The PayPal 10472 error only occurred under the following conditions: 1. On the mobile site 2. ONLY using the PayPal button that appears on the upper right side of the cart items list on the steps prior to the final payment step 3. The lower PayPal button on the final payment step page has worked fine My fix was to comment out the upper right PayPal button. modules/paypal/views/templates/hook/express_checkout_shortcut_button.tpl Comment out <!--<img id="payment_paypal_express_checkout" src="{$base_dir_ssl}modules/paypal/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code}_orange_295x43.png" alt="" />--> Hope this works for all of us! 1 Link to comment Share on other sites More sharing options...
matik4 Posted June 21, 2013 Share Posted June 21, 2013 that works fine for me! thanks!! Link to comment Share on other sites More sharing options...
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