Gravain Posted May 10, 2013 Share Posted May 10, 2013 Hello, I've just installed my Prestashop and it all ran pretty cool until I bought a custom theme and installed it. Now the cart behaves super slow - if I add a product it most of the time takes few seconds until it Shows up and deleting a product from the cart is even slower. I've already disabled Ajax Cart and template recompiling... any other ideas what it could be? Feel free to test it on www.urbanromeo.de Thanks, Thorsten Link to comment Share on other sites More sharing options...
tomerg3 Posted May 10, 2013 Share Posted May 10, 2013 I doubt it has anything to do with the theme. Make sure that in AdvancedPreferences->performance compile is set to only when files are changed. I would also check that the DB is not overloaded. Link to comment Share on other sites More sharing options...
tomerg3 Posted May 10, 2013 Share Posted May 10, 2013 You can also change define('_PS_DEBUG_PROFILING_', false); from false to true (/config/defines.inc.php) which will create a log at the bottom showing exactly what part / query took how long. Link to comment Share on other sites More sharing options...
Spyhawk Posted July 31, 2013 Share Posted July 31, 2013 Hello, I've just installed my Prestashop and it all ran pretty cool until I bought a custom theme and installed it. Now the cart behaves super slow - if I add a product it most of the time takes few seconds until it Shows up and deleting a product from the cart is even slower. I've already disabled Ajax Cart and template recompiling... any other ideas what it could be? Feel free to test it on www.urbanromeo.de Thanks, Thorsten The culprit is the Fedex shipping module. Uninstall that and it will work much faster. I am currently having this issue, I just don't know how to fix it. Buying a third party plugin is not an option in my case. hopefully someone else can pitch in with a suggestion or two. Link to comment Share on other sites More sharing options...
Dh42 Posted August 1, 2013 Share Posted August 1, 2013 How many shipping options are you offering? Link to comment Share on other sites More sharing options...
Spyhawk Posted August 1, 2013 Share Posted August 1, 2013 How many shipping options are you offering? 30 at this point for starters. I am currently using the FedEx test server to connect to. I am hoping that using the official server when I go live does not have this issue. Link to comment Share on other sites More sharing options...
Dh42 Posted August 1, 2013 Share Posted August 1, 2013 And there is your problem. It takes time to process all of that information. Try knocking it down to 3-4 options. Ask your self, have you ever done business with a company that offers 30 shipping options? Link to comment Share on other sites More sharing options...
Spyhawk Posted August 1, 2013 Share Posted August 1, 2013 And there is your problem. It takes time to process all of that information. Try knocking it down to 3-4 options. Ask your self, have you ever done business with a company that offers 30 shipping options? No, I have 30 items for sale. Only 4 shipping options, all FedEx. The delay occurs when I add to cart. We are talking 20+ seconds. Another 20 seconds to delete an item from the cart. I deleted the module and the issue instantly went away as items added instantly. This is what leads me to the issue being FedEx related. Specifically where (module or FedEx server) I do not know. Link to comment Share on other sites More sharing options...
Dh42 Posted August 1, 2013 Share Posted August 1, 2013 Do you have a link to your site? What hosting company and package are you using? edit: I just saw the link. Link to comment Share on other sites More sharing options...
Dh42 Posted August 1, 2013 Share Posted August 1, 2013 you don't have ajax turned on anymore? Link to comment Share on other sites More sharing options...
tuk66 Posted August 1, 2013 Share Posted August 1, 2013 It works well for me now. No problem. Link to comment Share on other sites More sharing options...
Spyhawk Posted August 1, 2013 Share Posted August 1, 2013 Do you have a link to your site? What hosting company and package are you using? edit: I just saw the link. I just built a fresh install on a test site with the same results http://www.spyhawk.com/theshop I run my own linux server & have full control Link to comment Share on other sites More sharing options...
maheshp212 Posted February 22, 2016 Share Posted February 22, 2016 Hi Anyone please help me. In my site i m having 50+ shipping options, and user may select all the 50 shipping options also. Add to cart is very damn slow when i add more than 5 products with 5 different shipping options. waiting for some idea to get out of this problem Link to comment Share on other sites More sharing options...
Dh42 Posted February 22, 2016 Share Posted February 22, 2016 The shipping options are your problem. Something custom would have to be developed because that is not normal. Link to comment Share on other sites More sharing options...
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