deeeeeeeeeen Posted May 10, 2013 Share Posted May 10, 2013 Hi there I have need to relocate prestashop from old server to a new server, therefore I have done the following 1/. copied all folder from old server to new server 2/. backup mysql db from old and restore to new server (same db name) since the domain name is the same, so I guess these should be all, but after done I visit the new server, the page cannot start and no error message appeared, please advise what I have missed to make the site come to live, Thanks a lot !!! Link to comment Share on other sites More sharing options...
vekia Posted May 10, 2013 Share Posted May 10, 2013 On 5/10/2013 at 3:51 PM, deeeeeeeeeen said: Hi there I have need to relocate prestashop from old server to a new server, therefore I have done the following 1/. copied all folder from old server to new server 2/. backup mysql db from old and restore to new server (same db name) since the domain name is the same, so I guess these should be all, but after done I visit the new server, the page cannot start and no error message appeared, please advise what I have missed to make the site come to live, Thanks a lot !!! hello i've noticed that you posted messages in other thread. No problem, it's better in my opinion to create new thread. So, i asked about what prestashop version you use, because it is very important Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 10, 2013 Share Posted May 10, 2013 Hi deen, You need to contact your Hosting Provider to change/release the previous DNS. Then contact your current hosting provider to make sure that it is able to be correctly moved to the new server. Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 10, 2013 Author Share Posted May 10, 2013 On 5/10/2013 at 3:56 PM, vekia said: hello i've noticed that you posted messages in other thread. No problem, it's better in my opinion to create new thread. So, i asked about what prestashop version you use, because it is very important Hi vekia Thanks for the quick response, I found the date I made in other post were long time ago, so I made new post, I didnt know the version but I is new installed for only few days,so I presumed it is the latest version of prestashop. I am the one who manage the server , the installation is by customer. Thank you Link to comment Share on other sites More sharing options...
vekia Posted May 10, 2013 Share Posted May 10, 2013 On 5/10/2013 at 4:14 PM, deeeeeeeeeen said: Hi vekia Thanks for the quick response, I found the date I made in other post were long time ago, so I made new post, I didnt know the version but I is new installed for only few days,so I presumed it is the latest version of prestashop. I am the one who manage the server , the installation is by customer. Thank you it is possbile to share the shop url ? we will check dns etc. (@benjamin utterback said something about that above) Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 10, 2013 Author Share Posted May 10, 2013 On 5/10/2013 at 3:56 PM, Benjamin Utterback said: Hi deen, You need to contact your Hosting Provider to change/release the previous DNS. Then contact your current hosting provider to make sure that it is able to be correctly moved to the new server. Hi Benjamin I am the one who manage those old and new server, and the domain ip were changed to new server correctly. Thanks so Much Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 10, 2013 Author Share Posted May 10, 2013 On 5/10/2013 at 4:16 PM, vekia said: it is possbile to share the shop url ? we will check dns etc. (@benjamin utterback said something about that above) www.imazecorp.de and this is at the old server, now the old server is taking up the job, customer would not allow to see the server is down, FYI I do only have a limited time to do the testing, if not work I have to switch back to old server Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 10, 2013 Author Share Posted May 10, 2013 On 5/10/2013 at 4:20 PM, deeeeeeeeeen said: www.imazecorp.de and this is at the old server, now the old server is taking up the job, customer would not allow to see the server is down, FYI I do only have a limited time to do the testing, if not work I have to switch back to old server The version Is VERSION: 1.5.3.1 and I will copy all files to another folder and make a URL, needs time to copy those file but will come back again once it is ready, thanks Much Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 10, 2013 Author Share Posted May 10, 2013 On 5/10/2013 at 5:19 PM, deeeeeeeeeen said: The version Is VERSION: 1.5.3.1 and I will copy all files to another folder and make a URL, needs time to copy those file but will come back again once it is ready, thanks Much Hi vekia www.imazecorp.de is now in new server and works, it might be the some file missing while uploading, can you advise if I wish to change domain name , what should I do Link to comment Share on other sites More sharing options...
PrestaMonster.com Posted May 11, 2013 Share Posted May 11, 2013 To change shop domain name, you need to change configuration variables stored in database. They are _PS_SHOP_DOMAIN_ and _PS_SHOP_DOMAIN_SSL_ To do that, you need to access phpMyAdmin on your server, find your database, check the name of configuration table, normally it's ps_configuration, but maybe for your shop, it has different table prefix. Assume that the table prefix of your database is ps_, do following SQL command in phpMyAdmin UPDATE ps_configuration SET value='www.newdomain.com' WHERE name IN ('_PS_SHOP_DOMAIN_', '_PS_SHOP_DOMAIN_SSL_') Link to comment Share on other sites More sharing options...
vekia Posted May 11, 2013 Share Posted May 11, 2013 hey @deeeeeeeeeen so, your problem is finally solved ? Am i right? Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 13, 2013 Author Share Posted May 13, 2013 On 5/11/2013 at 10:18 AM, vekia said: hey @deeeeeeeeeen so, your problem is finally solved ? Am i right? Yes, Thanks so much , all the problems were solved Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 13, 2013 Author Share Posted May 13, 2013 On 5/11/2013 at 6:45 AM, PrestaMonster.com said: To change shop domain name, you need to change configuration variables stored in database. They are _PS_SHOP_DOMAIN_ and _PS_SHOP_DOMAIN_SSL_ To do that, you need to access phpMyAdmin on your server, find your database, check the name of configuration table, normally it's ps_configuration, but maybe for your shop, it has different table prefix. Assume that the table prefix of your database is ps_, do following SQL command in phpMyAdmin UPDATE ps_configuration SET value='www.newdomain.com' WHERE name IN ('_PS_SHOP_DOMAIN_', '_PS_SHOP_DOMAIN_SSL_') Thanks much Link to comment Share on other sites More sharing options...
vekia Posted May 13, 2013 Share Posted May 13, 2013 so if the problem is solved - i can go ahead and mark this thread as [solved] regards Link to comment Share on other sites More sharing options...
deeeeeeeeeen Posted May 13, 2013 Author Share Posted May 13, 2013 On 5/13/2013 at 9:13 AM, vekia said: so if the problem is solved - i can go ahead and mark this thread as [solved] regards Yes porblems all solved Thanks a lot Link to comment Share on other sites More sharing options...
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