Help me! pls - Blank page after install the PrestaShop 1.5.4

[niceeekung]

When i install the PrestaShop 5 times . The Front Office is blank page.

what should i do?

 

Edited May 9, 2013 by niceeekung (see edit history)

[vekia]

turn error reporting on in your prestashop - then reload your shop page. If any error appear - please paste it here.

 

I've got question: you use prestashop installer from prestashop website, or maybe you use some external solutions (like pre-installers from webhosting service) ?

[niceeekung]

i'm try to change this

 

 

/* Debug only */

define('_PS_MODE_DEV_', false);

 

to

 

/* Debug only */

define('_PS_MODE_DEV_', true);

 

 

in config/defines.inc.php

but It doesn't work. or I forgot something?

 

I'm use prestashop installer from prestashop website.

 

Thank for answer.

[yaniv14]

change also these lines:

 

 

/* Debug only */

define('_PS_MODE_DEV_', false);

if (_PS_MODE_DEV_)

{

@ini_set('display_errors', 'on');

define('_PS_DEBUG_SQL_', true);

/* Compatibility warning */

define('_PS_DISPLAY_COMPATIBILITY_WARNING_', true);

}

else

{

@ini_set('display_errors', 'off'); <===== CHANGE TO on

define('_PS_DEBUG_SQL_', false); <==== CHANGE TO true

/* Compatibility warning */

define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false);

}

[vekia]

Hello @niceeekung

 

we are waiting for your reply, just follow @yaniv14 suggestion

let us know whats going on

[niceeekung]

Nothing happens.

How i fixed it?

 

http://www.hempthai.com/shopping/index.php

 

Thank

[letrof]

Nothing happens.

How i fixed it?

 

http://www.hempthai....pping/index.php

 

Thank

 

Same here, no errors, but page in text version... frenchhome.pl

[vekia]

hello

 

i've got one question: during the installation process you checked option to install modules & sample data?

 

if you go to the modules section, have you got there modules?

[vekia]

Same here, no errors, but page in text version... frenchhome.pl

 

hello, this is a bit different issue (css styles), if it is possible - please create separate topic with this.

Im waiting for your new thread :-)

 

regards

[niceeekung]

when i go to Modules on menu in admin. It is empty!!!!

 

 

[vekia]

so this is the answer for your question. You probably installed prestashop without default modules and without default products.

[letrof]

hello, this is a bit different issue (css styles), if it is possible - please create separate topic with this.

Im waiting for your new thread :-)

 

regards

 

New thread here:http://www.prestashop.com/forums/index.php?/topic/246116-text-version-of-front-office-after-installation-1541-no-theme/

Edited May 10, 2013 by letrof (see edit history)

[klemen130]

I have same problems...blank front office.When I turned on error reporting I got following:

Strict Standards: Declaration of LeoCategoriesSource::getData() should be compatible with LeoBaseSource::getData() in /home/bextreme/public_html/shoppresta1/modules/leoslideshow/libs/sources/categories/source.php on line 20

Strict Standards: Declaration of LeoProductsSource::getData() should be compatible with LeoBaseSource::getData() in /home/bextreme/public_html/shoppresta1/modules/leoslideshow/libs/sources/products/source.php on line 21

Fatal error: Class 'LeoImagesSource' not found in /home/bextreme/public_html/shoppresta1/modules/leoslideshow/libs/BaseSource.php on line 93

 

Help needed. Thanks a lot.

[yaniv14]

Try to disable leoslideshow module

[klemen130]

I rollback to version 1.5.4.1 and it's still the same. I can't disable leoslideshow module, new I can't get in back office into modul site.

It shows:

[PrestaShop] Fatal error in module BaseSource:
Class 'LeoImagesSource' not found

[klemen130]

Can enyone fix blank front office?

[vekia]

your issue is related to external module that you use:

[PrestaShop] Fatal error in module BaseSource:

Class 'LeoImagesSource' not found

 

if i were you for the first -  i will disable this addon for test purposes.

[yaniv14]

If you have access to phpmyadmin you can go to ps_module and look for the module name and change active from 1 to 0

[klemen130]

Sorry , how can I disable that modul in phpmyadmin?

[yaniv14]

Read my previous post.

[klemen130]

I did. I find modul, but I can't find  1 (active).

[yaniv14]

when you click on 'ps_module' you will see a list of all your modules, find the module you need, you should see 4 columns, id_module, name, active, version.

 

the active column need to be changed from 1 to 0

you can do it by edit in line (press enter after change) or by pressing edit, then you will need to press 'go' after making the changes

[klemen130]

Thanks for your help. I did like you say and disable  leoslideshow module with your help, but nothing changed , still blank front office.

[vekia]

and what about removing this file manually from FTP directory /modules/

[yaniv14]

Are you getting any error from the debugger?

[klemen130]

Thanks a lot guys for all the help. I removed leoslide module manualy and now is working. I guess this module is not working anymore with leocoverce theme. Do you maybeknow some good slide module insted this one?

Thanks.

[aurora cristina]

Hi Everyone! I have a "similar" problem with the slides... After i did the update of 01PRemium slides disappeared, i did a new slide list and nothing happened i have  a blank space on our website... have no idea what to do... can you please help me

[vekia]

any chance to get url to your website please?

[benjamin utterback]

Hi Everyone! I have a "similar" problem with the slides... After i did the update of 01PRemium slides disappeared, i did a new slide list and nothing happened i have  a blank space on our website... have no idea what to do... can you please help me

 

A URL would be nice and what module are you using for the Slideshow? You may just need to reinstall the module. 

[aurora cristina]

sorry! i forgot! sure! URL :http://shop.acciugadesign.com/index.php

 

the "prestashop image slider for your website v1.2.2" shows the slides as pictures one after the other.

 

i tried to reinstall it, but nothing changed. plus is there a way to reset the current version? there seem to be some issues with the main bare (products, designers, producers...). They don't work anymore

 

thanks so much for your help!

[aurora cristina]

A URL would be nice and what module are you using for the Slideshow? You may just need to reinstall the module. 

Here's our url http://shop.acciugadesign.com/en/

Prestashop image slider v1.2.2 is supposed to show one slide after the other but instead just show the first one.

Benjamin i've already reinstall it but nothing changed.

Plus I don't know what happened with the main bar (Where is written Products, designers, producers) after i did the update to the theme 01Premium, the categories are not working.

For example:

When you click Products is fine because what appear is our products but

when you click Designers is wrong because again products appear... the same for producers

 

Hope you can help me

Edited January 12, 2014 by aurora cristina (see edit history)

[benjamin utterback]

This seems to be a template issue. Where did you purchase the template and are you sure it is compatible with your version after you upgraded? 

[aurora cristina]

This seems to be a template issue. Where did you purchase the template and are you sure it is compatible with your version after you upgraded? 

Hi Benjamin! Thank you very much for your quick answer. I solved the problem by finding a new slider (http://module.minic.ro/new-minic-slider-release-is-available/) and the product-issue still exists. However, i went around this problem by changing the manufacturers to (in our case) designers and by using the option of suppliers which is actually already part of prestashop. What do you think, is that a ok or do you think it'll be a problem in the future?

[benjamin utterback]

Hi Benjamin! Thank you very much for your quick answer. I solved the problem by finding a new slider (http://module.minic.ro/new-minic-slider-release-is-available/) and the product-issue still exists. However, i went around this problem by changing the manufacturers to (in our case) designers and by using the option of suppliers which is actually already part of prestashop. What do you think, is that a ok or do you think it'll be a problem in the future?

 

Yup, that's fine. It shouldn't be a problem. Just make sure to keep backups before you change things. 

[tweetoxygen]

please i was having a blank screen on my prestashop page. i have enables the display error.. this is what it gave me

Table 'netroyco_shop1.ps_category' doesn't exist

the link to that page s given below

http://shop.netroy.com.ng/hardware/accessories/

please how can i fix this?

[vekia]

you removed something from your database?

it's not normal that ps_category table doesnt exist in your db

it's the one of the most important tables in whole PS db

[tweetoxygen]

please is there a way i can fix this? 

[El Patron]

please i was having a blank screen on my prestashop page. i have enables the display error.. this is what it gave me

Table 'netroyco_shop1.ps_category' doesn't exist

the link to that page s given below

http://shop.netroy.com.ng/hardware/accessories/

please how can i fix this?

you have an overridde in override/controllers/front/CategoryController.php

http://screencast.com/t/uXVt5CfxkO4h

 

find out which module loaded this override, disable or uninstall to see if issue goes away. 

 

Because your categories work on other pages, then I am suspecting there is issue with module that installed this override

[vekia]

Hello Fred,

but what you thing about missing ps_category table ? :|
 

please is there a way i can fix this? 

 

what database prefix your prestashop use?

[El Patron]

Hello Fred,

but what you thing about missing ps_category table ? :|

 

 

what database prefix your prestashop use?

 

Hi Milos, when I look at shop, the categories are displayed properly so I think category db table ok, but when they access the accessories page, it looks like the override is not calling db table name correctly...

[tweetoxygen]

please how can i get the override or module that is causing the malfunctioning??

[El Patron]

please how can i get the override or module that is causing the malfunctioning??

 

look at this file for any clues: override/controllers/front/CategoryController.php or attach it here.

 

it would be nice that when ps installs module override that it somehow documented which module put it there.

[yaniv14]

paste the content of the file to this post.

also look inside your installed modules folders (each on) and see which module have override controllers folder.

[Mrgold54]

I'm having trouble with this erro "blank page" to in my case nothing works all adress from my site appears a Blank Page, here are the errors that appear:

 

Warning: scandir(/home/izolmbwb/public_html/vitalbuy.net/controllers/) [function.scandir]: failed to open dir: No such file or directory in/home/izolmbwb/public_html/vitalbuy.net/classes/PrestaShopAutoload.php on line 176

Warning: scandir() [function.scandir]: (errno 2): No such file or directory in /home/izolmbwb/public_html/vitalbuy.net/classes/PrestaShopAutoload.php on line 176

Warning: Invalid argument supplied for foreach() in /home/izolmbwb/public_html/vitalbuy.net/classes/PrestaShopAutoload.php on line 176

Fatal error: Class 'IndexControllerCore' not found in /home/izolmbwb/public_html/vitalbuy.net/override/controllers/front/IndexController.php on line 3

 

What can I do guys ?

[Mrgold54]

Guys my problem is solved, after a restore from cpanel the paste "controllers" was not there, after uploading the file via FTP the site is online again.

 

Thank you site error reporting system is very effective

[frankadebowale]

Thanks 

I just enable the config file,
please can anyone help Interprete this error, I'm a newbie with prestashop but not with other cms

Thanks

 

"

Warning: require_once(/home2/kiisha30/public_html/soundmyne.com/classes/../controllers/IndexController.php): failed to open stream: No such file or directory in /home2/kiisha30/public_html/soundmyne.com/classes/ControllerFactory.phpon line 34

Fatal error: require_once(): Failed opening required '/home2/kiisha30/public_html/soundmyne.com/classes/../controllers/IndexController.php' (include_path='.:/opt/php54/lib/php') in/home2/kiisha30/public_html/soundmyne.com/classes/ControllerFactory.php on line 34"

[yaniv14]

Try to match the file and folder inside 'classes' folder to the original installation of your prestashop version.

Also delete the file 'cache/class_index.php'

[EdEichman]

turn error reporting on in your prestashop - then reload your shop page. If any error appear - please paste it here.

 

I've got question: you use prestashop installer from prestashop website, or maybe you use some external solutions (like pre-installers from webhosting service) ?

Thanks! This got me moving when I was stuck.

[tamtikras]

i'm try to change this

 

 

/* Debug only */

define('_PS_MODE_DEV_', false);

 

to

 

/* Debug only */

define('_PS_MODE_DEV_', true);

 

 

in config/defines.inc.php

but It doesn't work. or I forgot something?

 

I'm use prestashop installer from prestashop website.

 

Thank for answer.

This one helped me to see what's wrong Thank you I had problem with one blog module... (y)

[Utente Q Group]

Hi, I moved Prestashop from a subdirectory to root. Homepage and backend seem to work but internal pages seems loaded without css. Look here: http://www.shopofferte.it/67-edilizia

 

It's really a mess, any idea?

[yaniv14]

Everything looks fine to me.

Clear your browser cache (ctrl + f5)

[Utente Q Group]

Yep, i just discovered that the problem was Smarty CSS Cache enabled. Thank you;-)