Jamjo Posted May 3, 2013 Share Posted May 3, 2013 Hello All, Im trying to add a new product so when i click on ann new item the screen goes blank. please help. Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 3, 2013 Share Posted May 3, 2013 Hi Jamjo, Welcome to the forum. Please provide more detailed information. This type of post will not generate many responses. What version of PrestaShop? Fresh install or upgrade? How are you hosting PrestaShop? Do you have a URL? Screenshots? Have you turned on Error Reporting via FTP? It's more than likely a server side issue, maybe a memory issue. Link to comment Share on other sites More sharing options...
vekia Posted May 4, 2013 Share Posted May 4, 2013 hello @Jamjo we are waiting for your reply in this thread, the most important thing is information about: Have you turned on Error Reporting via FTP? moreover, maybe you've got an access to the php error log? (sometimes error log file is located on your ftp as a log.txt file, sometimes it is available in your webhosting control panel) Link to comment Share on other sites More sharing options...
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