tammeo83 Posted May 3, 2013 Share Posted May 3, 2013 (edited) Hi, I have a problem in statistics. I received 4 orders that I can manage normally (i received also the alert mail for new orders) but they don't appear in statistics As you can see in the attached picture in my BO there are 4 orders but they aren't shown in the bo control panel or in statistics tab. Few days ago, before activating my site, I reset statistics with the command "truncate" in the SQL DB as read in this forum. It Is possibile that the problem is linked to this operation? When I tryed my site before resetting statistics there weren't problems and the orders appeared in the statistics. Can you help me? P.S. I have already check the dates of statistics and reset all statistics modules Edited June 3, 2013 by tammeo83 (see edit history) Link to comment Share on other sites More sharing options...
tammeo83 Posted May 6, 2013 Author Share Posted May 6, 2013 No one can help me? Link to comment Share on other sites More sharing options...
tammeo83 Posted June 3, 2013 Author Share Posted June 3, 2013 Solved, it was linked to the invoice for order status. Reactivating the invoice for some order status all sales statistics are recorded. Link to comment Share on other sites More sharing options...
jigab Posted March 27, 2014 Share Posted March 27, 2014 hi were did you change it to get it to work . thanks Link to comment Share on other sites More sharing options...
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