kissyyve Posted May 3, 2013 Share Posted May 3, 2013 Hello Im having a hard time changing category images. I ll click upload and the standard images keeps reappering and not the image im uploading i attached a screen shot. how can I fix this? thankyou Link to comment Share on other sites More sharing options...
NemoPS Posted May 3, 2013 Share Posted May 3, 2013 Casn you try and see it with another browser? There is a chance your cache got stuck Link to comment Share on other sites More sharing options...
karlb00 Posted April 30, 2014 Share Posted April 30, 2014 Was there a solution to this problem? I have the same issue and it's definitely not browser related. Link to comment Share on other sites More sharing options...
vekia Posted May 1, 2014 Share Posted May 1, 2014 while you uploading new picture, it is visible in back office (new image) and not in front office? or it isn't visible both in fo and bo ? while uploading you see some errors? Link to comment Share on other sites More sharing options...
karlb00 Posted May 1, 2014 Share Posted May 1, 2014 Hi Vekia, Thanks for replying, it's really appreciated. This issue is happening with all of my categories. I have an old category image that I want to replace with a totally different new image. It uploads fine to the back office. I can delete the old image and replace it with the new. I can delete caches, do other work on the BO and when I return to edit category the new image is still showing in the BO. As far as the BO is concerned it thinks that it has the correct image. However, the FO still displays the old image. It doesn't matter what browser I use, how many caches I delete, if I re index the category images or even if I manually delete the cache from the Smarty folder, it still shows the old image. I've even checked the permissions on the IMG folder and they are correct. I've tried both .jpg and .png of different sizes. If I delete the old image from the BO, the BO shows it as gone but it still shows the old image in the FO. The strangest thing is that I get no errors. Thanks again for your help. Link to comment Share on other sites More sharing options...
jfcordova Posted March 12, 2015 Share Posted March 12, 2015 Did anyone of you found any solution to this thread?? i have been struggling with this one for days.. Link to comment Share on other sites More sharing options...
NemoPS Posted March 13, 2015 Share Posted March 13, 2015 Can you check the real img folder, for each category, and see which image is there? Link to comment Share on other sites More sharing options...
jfcordova Posted March 13, 2015 Share Posted March 13, 2015 Thanks for the reply Nemo1. I checked the folder img/c (to replace them from there) but the correct images appear in there, so i dont know where prestashop is taking the older images from. Link to comment Share on other sites More sharing options...
NemoPS Posted March 14, 2015 Share Posted March 14, 2015 It might just be cached, are you using cloudflare for example? Or any other cdn? Or any caching system? Link to comment Share on other sites More sharing options...
jfcordova Posted March 14, 2015 Share Posted March 14, 2015 I am not using any cdn, and i have cleared the cache many many times (website´s and browser´s), am not using any other cache system besides the prestashop´s default. I have "fixed it" for now by creating a new category with the same name, move all the items to it and then use the image i want. but that cant be proper way. Link to comment Share on other sites More sharing options...
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