Mezza Posted May 2, 2013 Share Posted May 2, 2013 (edited) Hello, I'm having major issues with images and icons on live server. I started on localhost with 1.5.2, it was all fine until I decided it was time to put it live, then none of the images were showing, products weren't but also icons in the back office, even the little delete buttons, some random icons show but that's it (see attachment) I decided to install the newest version directly on the server and it does the same (the attachment is from the latest install). I use OVH, I don't know if it's something to do with them? I would really appreciate some or suggestions on that one,I'm pulling my hair out! Thanks in advance! SOLVED For anyone that might not know much like me but still managed to create their website with prestashop, just make sure that when uploading files, it's on auto and not on ASCII !! ... Edited May 2, 2013 by vekia (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2013 Share Posted May 2, 2013 hello if you right click / page source / inspect element on place, where image shoud appear what you exactly got? images from page source exists? (if you click on url ) what about console? turn console on (chrome: f12 / fn+f12) any 404 error appears in the console log? Link to comment Share on other sites More sharing options...
Mezza Posted May 2, 2013 Author Share Posted May 2, 2013 (edited) Hi Vekia, Thank you for your quick answer, the url is right but I just get a blank image, white on black background. In firebug console I get 'image corrupt or truncated', is this what you mean ? I've also attached an image for the front office which shows prestashop default image in the slider going very weird Edited May 2, 2013 by Mezza (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2013 Share Posted May 2, 2013 this is really strange i don't know whats going on you use default installation package from prestashop.com ? Or maybe you downloaded it from somewhere ? Link to comment Share on other sites More sharing options...
Mezza Posted May 2, 2013 Author Share Posted May 2, 2013 Default from prestashop website both times. It was all fine on local so I wonder if it's to do with ovh or my database. Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2013 Share Posted May 2, 2013 but as you can see, some of the images appear properly (for example icon near shipping) it is hard to say whats going on Link to comment Share on other sites More sharing options...
Mezza Posted May 2, 2013 Author Share Posted May 2, 2013 Yes! Also any image that I upload from the backoffice such as a product image will show which is a good sign, it's only the images that are uploaded on the ftp so any icons that I've created for the front office do not show and as you've seem most of the icon from the backoffice. I really can't figure why some show and others don't. It's a mystery!! Thank you for your help anyway, if you can think of anything I should look into let me know! Link to comment Share on other sites More sharing options...
Mezza Posted May 2, 2013 Author Share Posted May 2, 2013 I finally managed to fix it, for some reason when uploading onto the ftp, fliezilla corrupted the images so I tried uploading using the ovh ftp web program which made it work! Still don't know why filezilla did that but at least it now works! Link to comment Share on other sites More sharing options...
vekia Posted May 2, 2013 Share Posted May 2, 2013 I finally managed to fix it, for some reason when uploading onto the ftp, fliezilla corrupted the images so I tried uploading using the ovh ftp web program which made it work! Still don't know why filezilla did that but at least it now works! great news! thanks for share the information, so the problem was with filezilla which corrupt files while upload. thanks, now i can mark this thread as solved regards Link to comment Share on other sites More sharing options...
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