belcoutureco Posted April 28, 2013 Share Posted April 28, 2013 Hi, received this error :Javascript error (parseJSON) detected for action "upgradeNow".Starting restoration" when updating using 1 click anyone can help? thanks! Link to comment Share on other sites More sharing options...
hitri Posted April 29, 2013 Share Posted April 29, 2013 I have the same problem Link to comment Share on other sites More sharing options...
CrimsonCollectibles Posted May 1, 2013 Share Posted May 1, 2013 Same here... Link to comment Share on other sites More sharing options...
ziostanko Posted May 2, 2013 Share Posted May 2, 2013 mee too Link to comment Share on other sites More sharing options...
Trad-Archerie Posted May 19, 2013 Share Posted May 19, 2013 same message... PrestaTeam, HELP!! Link to comment Share on other sites More sharing options...
hitri Posted May 28, 2013 Share Posted May 28, 2013 No answer? Link to comment Share on other sites More sharing options...
Bill Dalton Posted May 28, 2013 Share Posted May 28, 2013 On some systems it seems to be a permission problem in downloading the upgrade into the install folder. You can bypass this step by first downloading the upgrade to your local computer, unzipping the upgrade and unloading the upgrade to your install folder. a) Download on prestashop.com the version to which you would like to upgrade Extract from the zip on to your computer c) Upload it to your FTP to: /youradmin/autoupgrade/latest/prestashop d) Then, go back to the "1-click upgrade" module and select "More options (expert mode)" e) Change the channel, instead of "Major release" select "Local directory" f) Type "the new version number of your upgrade" for "The directory /admin/autoupgrade/latest/prestashop/ will be used for upgrading to version" g) Click "Save", you should see a confirmation message "Configuration successfully updated" h) Click "Check if a new version is available", and the "Upgrade PrestaShop now" button should appear i) Then, you can click on this button and the upgrade process will start, bypassing the download and unzip steps Link to comment Share on other sites More sharing options...
hitri Posted May 29, 2013 Share Posted May 29, 2013 I don't think,this is the solution. '1-click upgrade' do starts normally, it stops when DB should be updated. Link to comment Share on other sites More sharing options...
Bill Dalton Posted May 29, 2013 Share Posted May 29, 2013 I agree. Which versions are you using hitri? Link to comment Share on other sites More sharing options...
hitri Posted May 29, 2013 Share Posted May 29, 2013 I'm using 1.5.3.1 rightnow. Bill thank your for your replay Link to comment Share on other sites More sharing options...
Bill Dalton Posted May 30, 2013 Share Posted May 30, 2013 1-click upgrade' do starts normally, it stops when DB should be updated. hitri, do you receive the same error message? error :Javascript error (parseJSON) detected for action "upgradeNow". Link to comment Share on other sites More sharing options...
hitri Posted May 30, 2013 Share Posted May 30, 2013 I receive this error: Javascript error (parseJSON) detected for action "upgradeDb".Starting restoration... Link to comment Share on other sites More sharing options...
Bill Dalton Posted May 30, 2013 Share Posted May 30, 2013 Lots of reports of this bug so it is a known problem. But it only happens to a small amount of severs. Seems related to permissions. People have claimed to get the install to complete by setting file permissions to 777 for the install and resetting them back after the install completes. One person even claimed he was able to complete the installation by using a different browser. Please see, http://www.prestashop.com/forums/topic/197413-javascript-error-when-upgrading-from-15x-with-1-click-upgrade/page__p__1054922__hl__javascript%20error%20parsejson__fromsearch__1#entry1054922 I recommend trying the upgrade on a copy of your web site on your own local computer. Link to comment Share on other sites More sharing options...
hitri Posted May 31, 2013 Share Posted May 31, 2013 Nothing works. It is strange. So far I haven't had any problems with upgrades. I haven't changed anything on server from last update. Link to comment Share on other sites More sharing options...
guest* Posted June 3, 2013 Share Posted June 3, 2013 If your are using a third party theme or third party modules so deinstall them before upgrading. You can also try a manual upgrade. http://www.prestashop.com/forums/index.php?/topic/251288-manual-upgrade-guide-ps-12-ps-13-ps-14-upgrade-only-database/ Link to comment Share on other sites More sharing options...
hitri Posted June 3, 2013 Share Posted June 3, 2013 Thank you cd2500. It has sense. I'm using original theme but I have module for extra tabs. Am I going to lose some data if I deinstall it? Link to comment Share on other sites More sharing options...
hitri Posted June 3, 2013 Share Posted June 3, 2013 I've tried to deinstall all third party modules but it doesn't work as well Link to comment Share on other sites More sharing options...
hitri Posted June 3, 2013 Share Posted June 3, 2013 When tried manual upgrade I got: <action result="fail" error="35"/> Really frustrating Link to comment Share on other sites More sharing options...
Bill Dalton Posted June 3, 2013 Share Posted June 3, 2013 Can you install a fresh copy of PS 1.5.4.1 in new directory. Just to see if it will install on your current server? Link to comment Share on other sites More sharing options...
hitri Posted June 3, 2013 Share Posted June 3, 2013 I upgraded it somehow, but now my frontend is damaged www.avtodeli-herkules.si Link to comment Share on other sites More sharing options...
Bill Dalton Posted June 3, 2013 Share Posted June 3, 2013 After an upgrade you should make sure you turn of Forced compilation and cache, Advanced Parameters > Performance You can turn off friendly urls and delete all cache files, prestashop\cache\smarty\compile prestashop\themes\yourtheme\cache After you see your front end is normal you may turn those items back on. Link to comment Share on other sites More sharing options...
hitri Posted June 3, 2013 Share Posted June 3, 2013 Still the same Link to comment Share on other sites More sharing options...
Bill Dalton Posted June 4, 2013 Share Posted June 4, 2013 The site looks great to me, www.avtodeli-herkules.si Try looking at it in another browser. Link to comment Share on other sites More sharing options...
guest* Posted June 4, 2013 Share Posted June 4, 2013 I upgraded it somehow, but now my frontend is damaged www.avtodeli-herkules.si Please delete on your Browser your cookie-sessions and domain sessions. Like Bill I can see your site without any problems. 1 Link to comment Share on other sites More sharing options...
guest* Posted June 4, 2013 Share Posted June 4, 2013 I've tried to deinstall all third party modules but it doesn't work as well For the next time you are having problems with third party modules not deinstalling, here you will find a just wrote tutorial for that: http://www.prestashop.com/forums/index.php?/topic/251960-how-to-absolutely-remowe-uninstalled-modules-from-the-list/page__view__findpost__p__1253812 Link to comment Share on other sites More sharing options...
hitri Posted June 4, 2013 Share Posted June 4, 2013 (edited) The site looks great to me, www.avtodeli-herkules.si Try looking at it in another browser. I've tried IE and Opera, it is the same. It is not big damage. Missing black background for the names of modules (containers) and font is smaller. I noticed my page is still 1.5.3.1 even backend displays 1.5.4.1 I installed fresh test page and after importing DB my frontend become damaged again. Edited June 4, 2013 by hitri (see edit history) Link to comment Share on other sites More sharing options...
hitri Posted June 4, 2013 Share Posted June 4, 2013 (edited) New result: - I installed fresh 1.5.3.1 - only installed module '1-Click Upgrade' - tried to upgrade, the same result: Javascript error (parseJSON) detected for action "upgradeDb".Starting restoration... It looks like a bug. I'm using nginx not Apache. Could it be the reason? I'll try to install fresh 1.5.4.1. Can I use 1.4.3.1 DB back up? I don't want to lose all my work. Edited June 4, 2013 by hitri (see edit history) Link to comment Share on other sites More sharing options...
Bill Dalton Posted June 5, 2013 Share Posted June 5, 2013 No, you cannot use a backup from PS 1.4.3.1 Did you have the data already in the PS 1.5.3.1 you had working above? You could install XAMPP on your local computer and do the upgrade worst case export the database and use that. Have you tried upgrading to PS 1.4.10 and then upgrading to 1.5 ? Link to comment Share on other sites More sharing options...
Trad-Archerie Posted June 13, 2013 Share Posted June 13, 2013 (edited) Hello, I tried upgrading 1.4.10 (with my "real" DB backup) to 1.5.4.1 on my local Wamp server and same error message "parseJSON"... I tried with Chrome and Firefox. Thanks a lot in advance for the support! Arnaud Edited June 13, 2013 by Trad-Archerie (see edit history) Link to comment Share on other sites More sharing options...
Alex PSV1.6 Posted July 6, 2013 Share Posted July 6, 2013 (edited) Hi all, I'm faced to the same problem when trieing to perform an update from 1.4.9 to 1.5.4.1. Also performed different settings and different ways but always the same error message as described above. Any ideas? My Webhosting is: SSD-Webhosting Used WEB: Mozilla Firefox V22.0 The error seems to appear when the update of the database is running. (see screenshot in german). The update of the files was succesful. Edited July 6, 2013 by alm-store.de (see edit history) Link to comment Share on other sites More sharing options...
Alex PSV1.6 Posted July 6, 2013 Share Posted July 6, 2013 Have also tried to update the 1.4.9 to 1.4.11 with same error result. Assumption is that the 1-Click Update module seems to be defective...? Any other ideas? Link to comment Share on other sites More sharing options...
Alex PSV1.6 Posted July 6, 2013 Share Posted July 6, 2013 (edited) some updates: a manual update could be performed successful, but I have detected that a login into the backend with Mozilla does not work after the update to 1.5.4.1. After type in the login/password and confirmation, the fields are cleared and login was not performed. A login with IE works without any problems. The Mozilla cache was of course cleared before logging in. Does anybody know therefore a solution? Edited July 6, 2013 by alm-store.de (see edit history) Link to comment Share on other sites More sharing options...
ubergirl Posted July 11, 2013 Share Posted July 11, 2013 As Bill Dalton suggested, I installed a fresh copy of PS 1.5.4.1 in new directory, and it works fine. I'm really at my wits' en here... Link to comment Share on other sites More sharing options...
ubergirl Posted July 12, 2013 Share Posted July 12, 2013 (edited) Hi tried a manual update as suggested here: http://www.prestasho...-only-database/ and it doesnt work either, but here is what it says (see also image) ( ! ) Warning: include(C:\wamp\www\prestanew\config/../modules/mobile_theme/Mobile_Detect.php) [<a href='function.include'>function.include</a>]: failed to open stream: No such file or directory in C:\wamp\www\prestanew\config\settings.inc.php on line 9 Call Stack # Time Memory Function Location 1 0.0015 907920 {main}( ) ..\upgrade.php:0 2 0.0022 943536 include_once( 'C:\wamp\www\prestanew\config\settings.inc.php' ) ..\upgrade.php:63 ( ! ) Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'C:\wamp\www\prestanew\config/../modules/mobile_theme/Mobile_Detect.php' for inclusion (include_path='.;C:\php\pear') in C:\wamp\www\prestanew\config\settings.inc.php on line 9 Call Stack # Time Memory Function Location 1 0.0015 907920 {main}( ) ..\upgrade.php:0 2 0.0022 943536 include_once( 'C:\wamp\www\prestanew\config\settings.inc.php' ) ..\upgrade.php:63 ( ! ) Fatal error: Class 'Mobile_Detect' not found in C:\wamp\www\prestanew\config\settings.inc.php on line 9 Call Stack # Time Memory Function Location 1 0.0015 907920 {main}( ) ..\upgrade.php:0 2 0.0022 943536 include_once( 'C:\wamp\www\prestanew\config\settings.inc.php' ) ..\upgrade.php:63 Edited July 12, 2013 by ubergirl (see edit history) Link to comment Share on other sites More sharing options...
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