vantheman9 Posted April 28, 2013 Share Posted April 28, 2013 L.S. I cannot use the Deails button of an order anymore (I was quite sure I have used this button before). Reorder is still working properly though. Here a copy of the history line (Dutch) #121521 28-04-2013 € 166.95 Contant bij afhalen Betalen bij afhalen PDF DetailsReorder The link underneath "Details" is: "Javascript:showOrder(1,121551,'order-detail')". What goes wrong?? Thanks a lot. Link to comment Share on other sites More sharing options...
NemoPS Posted April 29, 2013 Share Posted April 29, 2013 Looks like a javascript issue, In chrome, turn on the dev tools by hitting f12. THen click the details icon. A red mark should appear in the console's bottom right. CLick on the 'console' tab, and paste here the error you get Link to comment Share on other sites More sharing options...
vantheman9 Posted May 18, 2013 Author Share Posted May 18, 2013 Thanks Nemo, it does work properly again. Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 Hello, I got the same problem, the detail-link on history page does not work. Attached is my capture. Anyone know how to fix this. PS 1.4.2 Thanks Link to comment Share on other sites More sharing options...
NemoPS Posted July 4, 2013 Share Posted July 4, 2013 There is an undefined variable there, can you expand the error so we can see the source? Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 Yeah sure. Please look at attachment photo. Thanks again Link to comment Share on other sites More sharing options...
NemoPS Posted July 4, 2013 Share Posted July 4, 2013 Yeah I mean click on that res text where it says cannot set property maxleft of undefined Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 Sorry, the sentence you mentioned does not come up when I click a link. And I do not know how to make that warning come up. Attached is the photo of more error detail, hope this would help. Link to comment Share on other sites More sharing options...
NemoPS Posted July 4, 2013 Share Posted July 4, 2013 Oh, sorry i misinterpred then, it looked like that one popped out as soon as you clicked. So nothing appears? Would it be possible for you to test it with firebug in firefox? from the last screen, we can only tell that the request was canceled. Are you using friendly urls? Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 Would you mind testing this error for me, I would be really appreciate. I have already made an order on this account and sorry about the display language. Link: https://store.chopanich.com/th/guest-tracking User: [email protected] PW: temptemp Link to comment Share on other sites More sharing options...
NemoPS Posted July 4, 2013 Share Posted July 4, 2013 Looks like a rewriting issue, the link being called is not rewritten but you're using url rewriting. Try turning url rewriting off and see if it works as a test Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 You meant turning off a friendly-url function? Wouldn't that makes all addresses change? Link to comment Share on other sites More sharing options...
NemoPS Posted July 4, 2013 Share Posted July 4, 2013 Yes but it's to test if it works that way Link to comment Share on other sites More sharing options...
Pichayutm Posted July 4, 2013 Share Posted July 4, 2013 Friendly url is turned off, tested, and not working. Link to comment Share on other sites More sharing options...
NemoPS Posted July 6, 2013 Share Posted July 6, 2013 At this point, you should ask the apache logs to your hosting (or check if they're available in your cpanel/plesk) and see what kind of error is reported there Link to comment Share on other sites More sharing options...
Vank Posted August 22, 2013 Share Posted August 22, 2013 (edited) Hi Nemo, I have the same issue. Followed your recommendations, turning off the friendly-url mode and indeed it worked (very slow though!). Then I went back to friendly-url mode on, and order details didn't work (didn't display). How to solve this issue? (if you have any idea). I checked on logs (both PS logs, and apache-php logs and no error), checked on the js console and also no errors. Compared original files with files in use, they're the same (js, tpl's and php, and controller file related to history). Of course I need to come back to friendly-url, but I have no idea how to solve this issue. Thanks for your help! pd: localhost site at the moment. I can upload screenshots if you need to. -- Oh I edit to add that after several checks, I opened the js console (Chrome) again and now it showed an error.. here is (attachment): Edited August 22, 2013 by Vank (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted August 23, 2013 Share Posted August 23, 2013 If you're on 1.5 it should get another page, you need to edit the ajax function and call index.php?controller=order-detail instead orf order-detail.php Link to comment Share on other sites More sharing options...
Vank Posted August 23, 2013 Share Posted August 23, 2013 Hi Nemo, thank you so much! precisely some minutes before your answer, we found one possible solution, that was adding ../ before the order-detail.php.. but that didn't sound that right for me.. Just tried your solution and it works perfectly! Thank you! (template problems as I see). Now what I can't find a solution for, is that is taking around 7-8 seconds to load the order detail (scroll down and display the div). I already changed (increased the speed) on the js. which indeed went faster, but after the 7 or 8 seconds to load the whole thing. Seems there is a delay or something alike, between the clicking on "detail" and the actual loading of the function that calls for the scroll down+display div. (sorry I'm not developer, only designer). Thank you very much for your help! this issue was driving me crazy. Link to comment Share on other sites More sharing options...
NemoPS Posted August 23, 2013 Share Posted August 23, 2013 Uhm... well, that might as well be related to the site itself Link to comment Share on other sites More sharing options...
Vank Posted August 23, 2013 Share Posted August 23, 2013 ouhh, could you elaborate more please? or if you have any idea where to check? Everything else, as far as I've checked works in normal speeds, except the display of the order-details :-/ Link to comment Share on other sites More sharing options...
NemoPS Posted August 23, 2013 Share Posted August 23, 2013 DId you notice particular slowness with certain product perhaps? Link to comment Share on other sites More sharing options...
Vank Posted August 23, 2013 Share Posted August 23, 2013 hmm with products nop.. I'll take a tour again through all the site and will let you know if I notice something else slow. Link to comment Share on other sites More sharing options...
Vank Posted August 23, 2013 Share Posted August 23, 2013 Well just went through all the links, and is overall quite slow (compared to the previous PS version, I'm on 1.5.4.1). I also searched about possible causes or ways to optimize it (apart from the basic Performance options on the BO), and found out several articles about ppl complaining, or overall commenting that this PS version is waaaayy slower as the previous ones. :-/ I have not set up the Memcached as I would have to install it locally, and honestly, I got lost. Once I upload the site on my server (hostgator) I'll ask them to install the extension. Would this extension help or you recommend any other options? Thanks for your valuable help! Link to comment Share on other sites More sharing options...
Pichayutm Posted August 31, 2013 Share Posted August 31, 2013 Hello Vank, Could you please share what you have done step-by-step to solve this issue? I've been searching for the solution a while. Thank you, PS 1.5.2 Link to comment Share on other sites More sharing options...
shobhit Verma Posted July 1, 2014 Share Posted July 1, 2014 (edited) Hi 2 All, I got a solution for this problem and it working fine for me. what I did is I just 1) Go to https://github.com/flesler/jquery.scrollTo/blob/master/jquery.scrollTo.js 2)Copy Code 3)then GOTO js/jquery/plugins/jquery.scrollTo.js 4)now replace content of above file(Step-3) with code you got in step 2 5)save. Now test it... All above 5 step is just for updating jquery.scrollTo.js which will make you get ride of Order history details does not work any more problem Edited July 1, 2014 by shobhit Verma (see edit history) 3 Link to comment Share on other sites More sharing options...
Spanner Posted October 7, 2014 Share Posted October 7, 2014 Hi 2 All, I got a solution for this problem and it working fine for me. what I did is I just 1) Go to https://github.com/flesler/jquery.scrollTo/blob/master/jquery.scrollTo.js 2)Copy Code 3)then GOTO js/jquery/plugins/jquery.scrollTo.js 4)now replace content of above file(Step-3) with code you got in step 2 5)save. Now test it... All above 5 step is just for updating jquery.scrollTo.js which will make you get ride of Order history details does not work any more problem That worked for me - thank you so much! Kaye Link to comment Share on other sites More sharing options...
jjryeste Posted April 6, 2016 Share Posted April 6, 2016 Hello , customer , no have access to histoy order, page blank help me please Link to comment Share on other sites More sharing options...
NemoPS Posted April 8, 2016 Share Posted April 8, 2016 For blank pages, turn on error reporting as described in my signature Link to comment Share on other sites More sharing options...
Ascalion Posted July 12, 2018 Share Posted July 12, 2018 On 7/1/2014 at 2:35 AM, shobhit Verma said: Hi 2 All, I got a solution for this problem and it working fine for me. what I did is I just 1) Go to https://github.com/flesler/jquery.scrollTo/blob/master/jquery.scrollTo.js 2)Copy Code 3)then GOTO js/jquery/plugins/jquery.scrollTo.js 4)now replace content of above file(Step-3) with code you got in step 2 5)save. Now test it... All above 5 step is just for updating jquery.scrollTo.js which will make you get ride of Order history details does not work any more problem This is what worked for me, and I looked through many threads. Thanks so much! Link to comment Share on other sites More sharing options...
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