daydreamying Posted April 27, 2013 Share Posted April 27, 2013 Both menu and right hand side block are missing after login in the checkout process. (more details please check the images) Anyone can help? Please~~~~ This is the normal page view. The problem appears after login Link to comment Share on other sites More sharing options...
yaniv14 Posted April 28, 2013 Share Posted April 28, 2013 can you post your site url? Link to comment Share on other sites More sharing options...
daydreamying Posted April 29, 2013 Author Share Posted April 29, 2013 can you post your site url? sure~ but my site is still a demo site.... http://184.172.143.189/~jadora/ Link to comment Share on other sites More sharing options...
yaniv14 Posted April 29, 2013 Share Posted April 29, 2013 It seems like your problem is bigger than you describe. when I tested your site it looks like after user logged in you don't have any hooks/modules, not only in checkout. try to login and browse home page for example. I am not sure if something is overriding or...... did you had that issue from the beginning? did you upgrade an existing store? what version you use? do you use modified theme? Link to comment Share on other sites More sharing options...
daydreamying Posted May 1, 2013 Author Share Posted May 1, 2013 It seems like your problem is bigger than you describe. when I tested your site it looks like after user logged in you don't have any hooks/modules, not only in checkout. try to login and browse home page for example. I am not sure if something is overriding or...... did you had that issue from the beginning? did you upgrade an existing store? what version you use? do you use modified theme? Thanks for your reply. I didn't had that problem form the beginnig and never upgrade the store. I had do some modifications by myself only, but i had another website launched and its perfect. Link to comment Share on other sites More sharing options...
yaniv14 Posted May 1, 2013 Share Posted May 1, 2013 It's kinda silly question, but did you add exceptions to modules? Can you check in your back office under modules -> positions, go to right column modules and press the edit button on one of the modules and see if you have something in the exceptions line. Link to comment Share on other sites More sharing options...
benjamin utterback Posted May 1, 2013 Share Posted May 1, 2013 Hi daydreaming, I agree with yaniv14. Do you have any idea when this started happening? Recently were you doing theme modifications. Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts