[SOLVED]Product not found - This product is no longer available

[JodyOH]

This is an odd one.

I have added most of my products into my prestashop store (newest 1.5.4.0?).

 

When i add a product from the -featured- page, the item goes into the cart perfectly.

If i go into a category or subcategory view, and try to add something to the cart, i get this message:

'Product not found This product is no longer available.'

 

-however-

if i click the product for further details, then it shows me correctly how many items i have in stock, and permits me to add the item to the cart.

 

Any ideas?

 

Actually, this may be better in the configuring & using prestashop forum? I'd move it, but i can't see where to delete/move a post.

Edited April 26, 2013 by PascalVG (see edit history)

[vekia]

it's hard to say whats going on, maybe it is template issue? you use default template or some external solution?

[JodyOH]

Thanks for the reply. Nope. I am using the default template.

[PascalVG]

Hi Jody,

Is your site up? Do you have a link so we can see what's happening?

Did you do a new install 1.5.4.0, or is it an upgrade from version 1.x.xx???

 

Did you change anything that can be related to this lately? Or was it from the beginning?

 

Pascal

[JodyOH]

The site isn't 'live' yet, as i am still trying to figure out the taxes and decorate stuff up.

http://www.c-tea-ca.com/teashop/

 

Oddly, this morning, i tried the site from home instead of the two work computers i was using, and it works as intended.

 

I am wondering if something in browser' cache somehow was messing things up (+ possible host made some changes) as:

The categories look a lot different in their listing of products. Could be my monitor

The prices have been changed (ie, 8.13) to include taxes i think..

 

anyway, will get back today after ccleaner does it work!

[JodyOH]

Resolved.

PascalVG had the right idea.

 

When the host installed, they installed 1.4 first then upgraded to 1.5 due to issues they have had. They made some changes at their end.

It appears the default template did have some issues, and now the shopping cart appears to be behaving correctly for this issue.

 

Thanks for your suggestions!

jody

[vekia]

many thanks for the information, so i can go ahead and mark this thread as solved

 

regards

 

edit---

 

you were first

[PascalVG]

Glad it's fixed!

[evelcom]

I have the same error message on my PS 1.5.6.2 in customization product page when click "SAVE" Use 'Avena' theme not the default. 

 

http://www.unsemplicesi.com/shop/en/home/9-40025.html#.Uwq0m_ldV8H

 

Thank you in advance.

 

Please help! 

[PascalVG]

Hi evelcom,

Selecting a colour (gold, black) and an amount >=50 works perfectly for me. They get in the cart.

 

Try to clear your browser (cache and) cookies, and try one more time...

If that doesn't work, try using a different browser and try one more time.

 

pascal.

[evelcom]

Sorry to come back so late. This was been fixed by Avena support. Was conflict from the Avena extra tab. Problem solved.

Sorry once again and have a wonderful day.

[PascalVG]

Glad it works now :-)

 

 

Happy selling,

pascal.

[Syd]

Hi,

I have the same problem. In my case I have tried to reset prestashop cache, browser's cache, I have tried with different browsers and the problem still remains. I am working at localhost. I am using 1.6.0.9, upgraded from 1.5.6.0, and I am using the default theme, just slightly modified in some colors, but I also tried directly using the default theme and the result was the same

[shaun_imakr]

Just to confirm that I have the same problem, too.

 

I made 2 more modules of the default one (home featured), just giving the other names to the boxes and changing the id where they are pulling the products from.

 

The first one (default) is working good, but other two modules / boxes give me this error.

[Syd]

Hello, I only can tell you how I did solve my problem. I had another modal cart module installed in my shop. I just disabled this and everything worked fine.

Regards