Eutanasio Posted April 24, 2013 Share Posted April 24, 2013 (edited) Hi! I have a strange problem I've been trying to fix since last week. The zoom on the product images doesn't work, well it kind of works as you can move the image as it was in a big white frame, but without zooming, it just keeps the same original size. I have set in the admin panel to use Jquery, and I also think there is kind of JqZoom, but is like it is not being used at all. I've tryed to modify the js files, template ones and everywhere I saw a piece of zooming code, put nothing ever happens (and I force the compilation). Does anyone know what should I do? thanks! Edited April 26, 2013 by omar2886 (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Hi omar2886, it may be hard to help, knowing that you modified core files. Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 Hi omar2886, it may be hard to help, knowing that you modified core files. Hi! I haven't modify anything, once I saw it was not working, I just undo and save again. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Hi, oh okay cool. Do you have a URL we could look at? Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Well, it's going to be harder if you do not share your URL, I'm not the most knowledgeable person here! That being said, what zoom module are you using? Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 Well, this is for example a product page where you can see the problem with the zoom: http://goo.gl/5nHq0 And about the module, I don't know I guess is the one that came installed with PS and then I installed this new template. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Hi Omar, This doesn't look like the one that comes with PrestaShop. It probably came with the template Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 ooh I see. So I must say that it's a templatemonster one, originally for PS 1.4 but forced to work on 1.5 Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Yeah, this is not a PrestaShop zoom... However, I did see that the Zoom was calling on this photo http://gbrsmediacom.netfirms.com/MusikStore/59-thickbox/epiphone-les-paul-studio-deluxe-bundle.jpg If you inspect this picture, you would see that it actually is the same size, just with a larger border. Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 Oook, so this is due to the Thickbox plugin as I can see in the route of the image you sent me. But the thing is that in the backend I have changed that option from the very beginning, to use Jquery instead of Thickbox. This thickbox, as I understand, is creating a new larger image for each new product, but this new image being created it is not expanding the images but putting them in a bigger white frame. But don't know where to solve this... Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 I'm sure you have a backup, if not, then make sure you do (both SQL database and FTP Files) Then go into your modules and find the Zoom module that came with the template, see what happens if you disable it. Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 Buf! no such module, I think this is something to do with plugins. I've been checking out the Thickbox plugin but can't see anything, I don't really know javascript. Link to comment Share on other sites More sharing options...
benjamin utterback Posted April 24, 2013 Share Posted April 24, 2013 Do you still have any documentation available from the template? You can contact template monster support pretty quickly from here http://chat.template-help.com/ Link to comment Share on other sites More sharing options...
Eutanasio Posted April 24, 2013 Author Share Posted April 24, 2013 Thanks! issue solved. it was about the Thickbox not resizing, so I had to upload directly images on a bigger size. that freaking easy! Link to comment Share on other sites More sharing options...
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