V1.5.4 Multi store voucher not working http 500 error

[johnjinblue]

Hi Hope I can get help for my new website westmall.com.au.

When a customer uses voucher to pay, the check out stopped after step 4 (before step 5 of payment)

The error is http 500, the link shows as below (after I click next from step 4)

http://westmall.com.au/index.php?controller=order&multi-shipping=

 

I deleted everything and reinstalled v1.5.4, multi store / multi shop,

the error still remains.

 

also there is a new record created automatically under (back office)cart rules: split-discount 4...

[johnjinblue]

Not sure if this is the cause, the log as below:

PHP Warning: preg_match() expects parameter 2 to be string, array given in /home3....../public_html/classes/Validate.php on line 401

Edited April 24, 2013 by johnjinblue (see edit history)

[benjamin utterback]

Hello johnjinblue, do you know how to turn error reporting on? Are you comfortable going into your FTP to change a line of code?

[johnjinblue]

Thank you for your reply

Yes I can change code,but not sure how to turn error on

Edited April 24, 2013 by johnjinblue (see edit history)

[benjamin utterback]

Hi, okay this is from this post

 

 

Find your config/defines.inc.php

 

find this line

define('_PS_MODE_DEV_', false);

 

change to look like this:

define('_PS_MODE_DEV_', true);

 

 

Now reproduce the error. You should then see more meaningful information.

 

Using Google copy your error message, then enter search 'prestashop (your error message)'.

 

Remember to turn off error reporting when you have gotten the information you wanted.

 

You can always find this information in your hosting error log. It's good to know how to look at this log for any other errors your shop might be experiencing.

[johnjinblue]

[24-Apr-2013 09:55:56] PHP Warning: file_get_contents(__DIR__/jquery/plugins/fancybox/jquery.fancybox.js) [<a href='function.file-get-contents'>function.file-get-contents</a>]: failed to open stream: No such file or directory in /home3/we...1/public_html/js/retro-compat.js.php on line 85 [24-Apr-2013 09:56:06] PHP Warning: file_get_contents(__DIR__/jquery/plugins/fancybox/jquery.fancybox.js) [<a href='function.file-get-contents'>function.file-get-contents</a>]: failed to open stream: No suc

[24-Apr-2013 07:55:56] PHP Warning: file_get_contents(__DIR__/../js/jquery/plugins/fancybox/jquery.fancybox.css) [<a href='function.file-get-contents'>function.file-get-contents</a>]: failed to open stream: No such file or directory in /home3/we..../public_html/css/retro-compat.css.php on line 65 [24-Apr-2013 07:56:05] PHP Warning: file_get_contents(__DIR__/../js/jquery/plugins/fancybox/jquery.fancybox.css) [<a href='function.file-get-contents'>function.file-get-contents</a>]: failed to open stream: No such file or directory in /home3/west....1/public_html/css/retro-compat.css.php on line 65

 

file or directory in /home3/.../public_html/js/retro-compat.js.php on line 85

Edited April 24, 2013 by johnjinblue (see edit history)

[benjamin utterback]

Hi johnjinblue,

 

You have the Agile Payment Module installed.

 

Could you disable this module and let me know what happens.

[johnjinblue]

Thank you very much...

I will turn off payment and try again.

 

After turn on error report I can see the error as below, then I checked the voucher [split discount xxx] which created by the checkout process, the name is empty....

 

Warning: Function __set() is deprecated in /home3/w.../public_html/modules/agilemultipleseller/AgileMultipleSellerBase.php on line 10

in /home3/westm.../public_html/classes/Tools.php on line 1843

 

Warning: preg_match() expects parameter 2 to be string, array given in /home3/w..../public_html/classes/Validate.php on line 401

 

[PrestaShopException]

 

Property Discount->name is empty

at line 874 in file classes/ObjectModel.php

 

868.

869. $message = $this->validateField($field, $value, $id_lang);

870. if ($message !== true)

871. {

872. if ($die)

873. throw new PrestaShopException($message);

874. return $error_return ? $message : false;

875. }

876. }

877. }

878.

• ObjectModelCore->validateFieldsLang - [line 306 - classes/ObjectModel.php] - [0 Argument]
   
  300. {
  301. // Retrocompatibility
  302. if (method_exists($this, 'getTranslationsFieldsChild'))
  303. return $this->getTranslationsFieldsChild();
  304.
  305. $this->validateFieldsLang();
  306. $is_lang_multishop = $this->isLangMultishop();
  307.
  308. $fields = array();
  309. if ($this->id_lang === null)
  310. foreach (Language::getLanguages(false) as $language)
  

Edited April 24, 2013 by johnjinblue (see edit history)

[johnjinblue]

Yes, great,

I disabled the agile payment, and no error shows.....

The name of the split discountxxx becomes "OK"

[benjamin utterback]

Hi, so the problem lies in that module. Are you sure it is compatible? I suggest that you post on this thread.

 

http://www.prestashop.com/forums/topic/157598-module-agile-paypal-adaptiveparallel-payment-module/

[johnjinblue]

Thanks ....I will chase add-on

[shokinro]

Johnjinblue, Please contact our support to get update of the modules at [email protected]

 

Thanks for Benjamin for the follow up.

[johnjinblue]

This has been solved . bought another add-on

[shokinro]

@Johnjinblue

I am glad that the issue is resolved and thanks for your feedback.