saynernz Posted April 24, 2013 Share Posted April 24, 2013 Hi there, I really hope someone can help me with this issue. The website is http://www.accent4flowers.co.nz/ and it is version 1.4.8.2 . There are a few template edits in the order process, but the theme originally was the new default theme for 1.4. After creating a cart and proceeding through the checkout process, the process gets stuck on step "3: Address" when only one address is entered. Once I enter a second address, it is fine. I don't even have to use the second address as either invoice or delivery address - as long as the second address is on the account, I can set invoice and delivery addresses as the same. So why will it not take me to step 4 in the order process if I only have one address entered? -- I don't know if it matters, but in Shipping I have all countries selected (so that people can put in invoice and billing addresses that are in other countries), but in carriers I'm only allowing actual delivery to New Zealand addresses. It's a florists website that takes orders from all over the place and delivers only locally. They therefore usually have a lot of cases where the invoice and delivery addresses are different, but they do also get orders where the two addresses are the same. This is why this is pretty urgent - I don't want to have to expect people to create two identical Addresses. Link to comment Share on other sites More sharing options...
saynernz Posted April 25, 2013 Author Share Posted April 25, 2013 Does anyone have any idea? Link to comment Share on other sites More sharing options...
NemoPS Posted April 26, 2013 Share Posted April 26, 2013 Hi, So you get any error when there is one address only? Or you simply can't proceed, and you're always redirected to the addresses page? Link to comment Share on other sites More sharing options...
saynernz Posted May 6, 2013 Author Share Posted May 6, 2013 Hi there, sorry - I fixed this one myself, it was just some weirdy in the code. Link to comment Share on other sites More sharing options...
Lakewalker Posted June 7, 2013 Share Posted June 7, 2013 Hi - Could you give a little more info ? My checkout process is stuck at shipping step - By clicking "Next" the page just reloads Link to comment Share on other sites More sharing options...
leetbill Posted November 27, 2013 Share Posted November 27, 2013 I'm gonna refresh this post. I have now the same problem. Could anyone say how to fix it? Link to comment Share on other sites More sharing options...
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