play33 Posted April 23, 2013 Share Posted April 23, 2013 Hi, my page every time disappear the products in front office. After few minutes I refresh and appear again. But some time later all disappear. What's happening? Any help? The page is www.beautycolor.co.uk Thanks Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2013 Share Posted April 23, 2013 That is really weird. For me it shows "No featured products" after every refresh. You attached products to the "home" category? 1 Link to comment Share on other sites More sharing options...
play33 Posted April 23, 2013 Author Share Posted April 23, 2013 Hi, have around 15 products in the home category. If u see the picture attached in the right side, its how sometimes appear. From today this begin to happen. If u click in any category or menu or manufacture, will not appear nothing. But appear have products there Link to comment Share on other sites More sharing options...
play33 Posted April 23, 2013 Author Share Posted April 23, 2013 Hi, this can be the server? I install a new installation of 1.5.4 in the folder /store. And check is happening the same there. I just install, didn't change nothing in the store. you can check and give any help? Was working fine until today. Thanks Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2013 Share Posted April 23, 2013 It is hard to say whats going on. Have you got an access to the error log? By this i mean .txt file with logs ? I tried to reproduce this on my localhost but for me products always appear properly Link to comment Share on other sites More sharing options...
play33 Posted April 23, 2013 Author Share Posted April 23, 2013 Where I can find this? Can u help please? Thanks Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2013 Share Posted April 23, 2013 error log is a text (.txt) file usually located in your FTP service. You can find it usually in directories: /log/ /tmp/ /bin/ Link to comment Share on other sites More sharing options...
play33 Posted April 23, 2013 Author Share Posted April 23, 2013 i find one in /access-log and have one with my site name and other ftp.mysitename. Should be this? What i have to do by now with this file (its a little big) and have filetype UK file. I opened in notepade but its a little confuse with too much information. Thanks Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2013 Share Posted April 23, 2013 Unfortunately access log isn't error log. Maybe ask your webhosting provider for error logs? Link to comment Share on other sites More sharing options...
play33 Posted April 23, 2013 Author Share Posted April 23, 2013 I find 4 files which i never saw before in my server. It's in the public_html, where the store is installed. ITs call the files core.23000 core.25288 core.26975 core.5968 And have all of them 7.151,616 in size. What is this? any ideas? IF u check now is working. But in a few minutes will stop again! Oh God! If u check now is working well, but in a few minutes will stop again! Link to comment Share on other sites More sharing options...
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