cbartgu Posted April 23, 2013 Share Posted April 23, 2013 Can anyone help me with the multi-shop options? I am trying to select the share customers to share so that I can also select the share quantity's and share orders. But the share customers option is greyed out on the group options so cannot select it. Would anyone know why that is? Chris, Link to comment Share on other sites More sharing options...
winsotec Posted May 23, 2013 Share Posted May 23, 2013 I had the same problem. You have to delete all customers. Link to comment Share on other sites More sharing options...
Dan Mortensen Posted August 13, 2013 Share Posted August 13, 2013 Yeah, deleting customers did the trick - I recommend enabling Prestashop Cleaner in the std. installation Link to comment Share on other sites More sharing options...
JaviOT Posted November 5, 2014 Share Posted November 5, 2014 (edited) A better trick is cleaning id_shop column in customers table: update ps_customer set id_shop=null So you can share existing ones along a shop group, without deleting them. Also, after doing this update, the activation button will be enabled. Edited November 5, 2014 by JaviOT (see edit history) 1 Link to comment Share on other sites More sharing options...
catalin-s Posted December 8, 2014 Share Posted December 8, 2014 (edited) Hi JaviOT, How exactly can I do that? I mean “cleaning id_shop column in customers table: update ps_customer set id_shop=null” Excuse my ignorance, but I am not a professional. I know just a few things about phpMyAdmin. Best regards, Catalin. Edited December 8, 2014 by catalin-s (see edit history) Link to comment Share on other sites More sharing options...
z72diego Posted April 30, 2015 Share Posted April 30, 2015 Is it possible to export customers, then delete and then import to both stores to share with each other? Link to comment Share on other sites More sharing options...
beyonceuk1 Posted May 20, 2015 Share Posted May 20, 2015 Hi - can anyone clarify how exactly I can share customers in a new shop with an already existing shop within a group? Not too familiar with phpMyAdmin, definitely can't risk deleting the current customers. Any help would be appreciated! Link to comment Share on other sites More sharing options...
shopiemonte Posted September 8, 2015 Share Posted September 8, 2015 Same problem here: i have a shop with many customers and orders and now i'd like to add a new multi-shop that shares the same customers, orders, products etc... How can we accomplish this without losing the customers passwords? Thanks in advance for any help! Link to comment Share on other sites More sharing options...
shopiemonte Posted September 9, 2015 Share Posted September 9, 2015 I solved my problem with Javiot suggestion! 1) write down your existing shop id2) set id_shop to null in the ps_customer and ps_orders tables 3) now you can change your shop-group setting to share customers and orders 4) set the old shop_id value for the ps_customer and ps_orders table A better trick is cleaning id_shop column in customers table: update ps_customer set id_shop=null So you can share existing ones along a shop group, without deleting them. Also, after doing this update, the activation button will be enabled. 1 Link to comment Share on other sites More sharing options...
sjaakie3 Posted November 18, 2015 Share Posted November 18, 2015 Is it possible to export customers, then delete and then import to both stores to share with each other? It works. Export the customers or orders (works the same for both). Empty the ps_customer or ps_order table Go to Multistore settings and check the button share customers/orders Import the customers or orders and it should work. It is a real shame that Prestashop's way of dealing with multistore is so complicated and sometimes silly. To prepare you for when you want to share the products and have stockmanagement: you will have to select the GROUP when you want to manage the stock. This is nowhere documented. Link to comment Share on other sites More sharing options...
newcomer Posted February 20, 2016 Share Posted February 20, 2016 For the null method to shop_id, you need to enable the NULL option under the "Structure" tab. Link to comment Share on other sites More sharing options...
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